• Identify and secure new partnerships with existing and new technology platform partners. • Collaborating closely with Product and Design teams, define and execute on a portfolio of non-commercial value exchange partnerships that advance the P&T department’s strategic goals. • Assist in designing and and securing pilots with high-priority Wikimedia content reusers to drive attribution visibility by adopting the Wikimedia Attribution Framework and API. • Coordinate across teams and departments to build and maintain an up-to-date partner and opportunity pipeline. • Manage partnership processes and artifacts, including drafting LOI/MOUs, CRM management, creating pitch decks, and coordinating with other Partnerships staff across departments and teams. • Attend relevant conferences, events, and gatherings to represent the needs of our organization and share back industry intelligence on product and technology trends.

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives • Develop and maintain client relationships to ultimately drive revenue growth • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities • Cultivate customer relationships and ensure effective service delivery to accounts • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts • Work with and bring in experts/specialists where required • Oversee and know all account activities for your book of business • Own account relationship and drive overall customer satisfaction for assigned accounts • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing • May provide customer product training as necessary • Accountable for individual expense budget management

Title: Patient Account Rep Location: Indianapolis United States Job Description: Careers Careers - Career Areas - Administration and General Support - Advanced Practice Providers - Allied Health - Behavioral Health - Leadership - Nursing - Observation Experiences - Patient Support - Physicians - Professional and Business Support - Working at Community - About Us - Our Culture - Benefits - About Indianapolis - Applicant FAQs - - - Returning Applicants Menu Find a Provider Get Care Now Locations Billing & Costs Contact Us Careers Menu - Services - Provider/Employee Login - Classes and Events - Education and Research - About Us - News - Give Follow Community Health Network * Careers Menu Careers - Career Areas - Administration and General Support - Advanced Practice Providers - Allied Health - Behavioral Health - Leadership - Nursing - Observation Experiences - Patient Support - Physicians - Professional and Business Support - Working at Community - About Us - Our Culture - Benefits - About Indianapolis - Applicant FAQs Returning Applicants * Breadcrumb - Home - Careers - Job Postings - Patient Account Rep Patient Account Rep Job Ref 2603205 Apply Today! Category Administrative & General Support Job Family Billing & Coding Department Revenue Cycle-Physician Billng Schedule Full-time Facility Heritage Park Indianapolis, IN 46250 United States Shift Day Job Hours Training Hours: 8am-4:30pm Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up maybe performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period. Your exceptional skills and qualifications - Two years or more years' of experience in revenue cycle healthcare within a medium to larger healthcare system - Must be knowledgeable regarding payer billing guidelines - High School Diploma or GED required - Adheres to all network and departmental procedures and policies - Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans - Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others - Ensures confidentiality of patient records - Follows appropriate steps to resolve denials within specified timeframe - Follows appropriate steps to resolve insurance correspondence scanned into mail queues - Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim - Maintains A/R to meet Network set goals - Meets productivity standards designated by the department - Meets QA standards designated by the department - Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current - Participates in monthly conference calls with specific payers Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today! 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• Own the end-to-end service relationship for strategic accounts • Reduce support friction by identifying technical risks and delivering root cause analyses • Serve as the primary conduit between the customer and Everpure’s product leadership • Lead quarterly operational and executive management reviews • Coordinate complex implementations and migrations within change control windows