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Personified

The IT + Cybersecurity provider for progressives.

Director of Training – Content

Content ManagerContent ManagerFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$130K - $155K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishCyber Security

Job Description

Director of Training – Content

Personified

• Develop and maintain reusable training deck templates; customize per-client for environment, security context, and audience technical level prior to each engagement. • Host and co-present client AI workshops and security trainings alongside Personified team members. • Update and maintain training materials for usability-focused topics, including 1Password, data retention, and various AI tools. • Adapt content and presentation style to suit a variety of audiences and technical comfort levels. • Create original content and curricula that scale: live session decks, written guides, recorded sessions, and structured onboarding. • Mentor team members across departments as they take on new responsibilities in security and training, building internal capability and confidence over time. • Collaborate with internal stakeholders to ensure training materials reflect current best practices and client environments. • Write documentation that a successor or new team member could pick up and use without your help. • Partner with Client Support, IT Operations, and Engineering leads to ensure training reflects how the team actually works and what clients actually need. • Track training outcomes and iterate; measure what's landing and adjust accordingly. • Serve as Personified's internal subject matter expert on training, AI adoption, and security awareness, helping staff build confidence and capability over time. • Collaborate with marketing and partnership teams to share these messages externally to help bring in new clients, and engage a wider audience.

Job Requirements

  • 8+ years of experience in IT, cybersecurity, or client-facing training and education, including experience leading or owning a training program or function.
  • Proven ability to translate complex technical or security concepts into clear, accessible content for non-technical audiences.
  • Strong content-creation skills: able to design and produce original training decks, guides, and learning resources from scratch.
  • Strong presentation and facilitation skills: confident leading live client training and adapting style to different audiences.
  • Experience mentoring or coaching colleagues, ideally across functions as they take on new security and training responsibilities.
  • Strong Google Workspace skills (Slides, Sheets, Docs, Meet); familiarity with usability and security tools such as 1Password, passkeys, Microsoft, and Slack.
  • Demonstrated customer service mindset and comfort in a remote, fast-paced environment.
  • Prior experience supporting progressive, nonprofit, or mission-driven clients is a plus.

Benefits

  • Remote work environment
  • Competitive pay
  • Healthcare packages contributed to by Personified
  • Optional 401K matched by Personified
  • Cell phone stipend
  • Annual learning & development stipend

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