The IT + Cybersecurity provider for progressives.
Director of Training – Content
Location
United States
Posted
1 day ago
Salary
$130K - $155K / year
Seniority
Lead
Job Description
Director of Training – Content
Personified
• Develop and maintain reusable training deck templates; customize per-client for environment, security context, and audience technical level prior to each engagement. • Host and co-present client AI workshops and security trainings alongside Personified team members. • Update and maintain training materials for usability-focused topics, including 1Password, data retention, and various AI tools. • Adapt content and presentation style to suit a variety of audiences and technical comfort levels. • Create original content and curricula that scale: live session decks, written guides, recorded sessions, and structured onboarding. • Mentor team members across departments as they take on new responsibilities in security and training, building internal capability and confidence over time. • Collaborate with internal stakeholders to ensure training materials reflect current best practices and client environments. • Write documentation that a successor or new team member could pick up and use without your help. • Partner with Client Support, IT Operations, and Engineering leads to ensure training reflects how the team actually works and what clients actually need. • Track training outcomes and iterate; measure what's landing and adjust accordingly. • Serve as Personified's internal subject matter expert on training, AI adoption, and security awareness, helping staff build confidence and capability over time. • Collaborate with marketing and partnership teams to share these messages externally to help bring in new clients, and engage a wider audience.
Job Requirements
- 8+ years of experience in IT, cybersecurity, or client-facing training and education, including experience leading or owning a training program or function.
- Proven ability to translate complex technical or security concepts into clear, accessible content for non-technical audiences.
- Strong content-creation skills: able to design and produce original training decks, guides, and learning resources from scratch.
- Strong presentation and facilitation skills: confident leading live client training and adapting style to different audiences.
- Experience mentoring or coaching colleagues, ideally across functions as they take on new security and training responsibilities.
- Strong Google Workspace skills (Slides, Sheets, Docs, Meet); familiarity with usability and security tools such as 1Password, passkeys, Microsoft, and Slack.
- Demonstrated customer service mindset and comfort in a remote, fast-paced environment.
- Prior experience supporting progressive, nonprofit, or mission-driven clients is a plus.
Benefits
- Remote work environment
- Competitive pay
- Healthcare packages contributed to by Personified
- Optional 401K matched by Personified
- Cell phone stipend
- Annual learning & development stipend
Related Guides
Related Categories
Related Job Pages
More Content Manager Jobs
• Develop and execute Crunchafi’s content strategy across web, email, social, and PR channels to drive visibility, leads, and engagement. • Plan, write, and edit high-quality content including blogs, case studies, press releases, bylines, one-pagers, and website copy. • Build and maintain a comprehensive content calendar aligned with marketing campaigns, product launches, and industry trends. • Execute SEO strategy and conduct keyword research, optimize existing content, and track performance metrics to improve organic rankings. • Collaborate on sales enablement and customer onboarding content, creating and managing tools that help sales teams educate and convert prospects (e.g., pitch decks, sales collateral, ROI calculators, etc.). • Manage Crunchafi’s content library, ensuring materials are up-to-date, on-brand, and easily accessible for internal teams. • Own Crunchafi’s social media presence, crafting posts that amplify our voice and strengthen engagement across LinkedIn and other key channels. • Collaborate cross-functionally with Product Marketing, Sales, and Design to ensure content consistency and alignment with business goals.
• Define and own the content strategy for the EPM area • Write, edit, and produce high-quality content across formats • Engage directly with customers for insights and validation • Build and manage a customer content program • Translate product messaging into buyer-facing narratives • Contribute to flagship content programs • Define content KPIs and measure performance
Digital Content Editor
Active Interest MediaAIM produces magazines, websites, events, and TV shows that reach millions of readers, fans, and attendees.
• Write, edit, and produce accurate, high-quality content across the Garden Group portfolio, including articles, posts, and video. • Edit legacy content in WordPress/Contentful using SEO best practices, improving discoverability without sacrificing voice. • Partner with the Multimedia/Video Producer to develop short- and long-form video for web and social. • Research and implement innovations in content engagement, storytelling formats, and editorial presentation. • Use AI tools thoughtfully to support research, drafting, and production — with rigorous human review and adherence to company guidelines. • Meet strict content delivery deadlines across multiple concurrent projects and platforms. • Manage, assign, and edit submissions from contributors across all three brands. • Evaluate content proposals from prospective authors; provide clear editorial direction to freelancers. • Identify story opportunities and develop ideas with contributors and stakeholders that support membership growth and audience depth. • Use analytics, SEMRush, and audience data — in partnership with the Executive Digital Editor — to identify content gaps and inform editorial priorities. • Collaborate on monthly/seasonally compelling content calendars for each brand, balancing SEO needs, article performance, and editorial judgment. • Contribute to creative content promotion campaigns, digital publishing best practices, and e-letter planning and execution. • Support planning and execution of online webinars and digital events, from topic development through promotion and post-event follow-up. • Contribute to e-learning content, including course structure, instructional copy, and subject matter expert coordination. • Help develop project guides, white papers, and downloadable resources for members across experience levels. • Monitor webinar and digital event metrics; share insights to shape future programming.
• The Editorial and Content Manager plays a key role in advancing PJ Library's fundraising and donor engagement efforts through compelling storytelling and high-quality communications. • This position leads the development of donor-facing content, including overseeing the vision, editorial strategy, and production of PROOF, PJ Library's annual donor magazine. • Success in this role requires strong attention to detail, adaptability, exceptional writing and editing skills, and the ability to manage multiple projects with shifting priorities and deadlines. • Reporting to the Deputy Director of Advancement and working closely with colleagues across the Advancement team and the broader organization.




