Role Description As an Application Engineer, you’ll play a critical role in delivering impactful system implementations that directly support healthcare providers and patients. This is a unique opportunity to work at the intersection of technology and healthcare—partnering with cross-functional teams to configure, implement, and optimize solutions that drive meaningful outcomes. Purpose: - Drive the successful technical implementation of Omnicell solutions by configuring systems, validating integrations, and ensuring high-quality delivery for customers. As an Application Engineer, you will: - Ensure seamless system implementations by delivering high-quality interface configurations, database builds, and best practice solutions that enable customer success. - Execute interface configuration and testing: - Lead interface mapping, validation, and testing activities to ensure all integrations function accurately and meet project requirements. - Build and deploy databases: - Prepare, import, configure, and deploy databases to support system functionality and customer workflows. - Apply best practice configurations: - Implement standardized system configurations that optimize performance and align with proven operational models. - Identify and mitigate risks: - Proactively assess technical risks and escalate issues to the project lead to ensure on-time and successful project delivery. - Collaborate on project execution: - Partner closely with project leads and cross-functional teams to deliver on implementation plans, particularly for interface and database components. - Provide project visibility: - Deliver timely updates on technical progress, risks, and milestones to support strong project governance. - Support troubleshooting and resolution: - Diagnose and resolve technical issues to maintain system integrity and customer satisfaction. Qualifications - Bachelor’s Degree or 1+ year experience in related field. - 1+ years of experience demonstrated in database build/configuration, or technical implementation experience. - Excellent customer verbal and written communication skills. Requirements - Bachelor’s or Master’s degree in Computer Science, MIS, Healthcare, or a related field. - Experience in pharmacy, healthcare, or clinical operations environments. - Exposure to interface configuration, system integrations, or healthcare IT systems. - Demonstrated ability to collaborate effectively in cross-functional technical teams. Benefits - Remote work environment. - May require work outside standard business hours, including occasional evenings, weekends, or holidays, to support project timelines.

Role Description Sous la responsabilité du Chef du Service Conseil, le/la titulaire du poste pilote l’assistance usagers (AU) pour tout le territoire français. Il a en charge l’hypervision nationale des Assistance Usagers, il assiste l’équipe AU pour tous les travaux autour de la Relation Usager. - Assurer l’hypervision des Assistances Usagers : - Participer à l’évaluation de la volumétrie d’appels à traiter sur les différentes Assistances Usagers (AU) en tenant compte de la saisonnalité et de l’antériorité. - Établir les plannings nationaux mensuels répartissant le nombre de positions à prévoir par DR. - Ajuster en temps réel le nombre de positions, selon les pics ou creux d’activité, et le niveau de taux de décroché. - Jouer le rôle de régulateur d’activité entre les ressources internes et externes (prestataire). - Utiliser et maîtriser l’outil de planification, les outils de pilotage de l’AU (téléphonie, ticketing), l’outil de GRU (Gestion de la Relation Usager) et l’outil de pilotage de l’activité et des effectifs interne à l’ASP (PILACT). - Participer aux tâches administratives. - Échanger avec la communauté de travail autour de l’AU : - Assister les utilisateurs des outils d’AU. - Participer à la mise à jour des documentations d’AU. - Assister l’équipe AU dans la préparation des supports de présentation pour les groupes de travail et pour les comités de pilotage. - Participer : - Aux échanges avec le réseau des Experts RU. - Aux travaux d’assistance à maîtrise d’ouvrage des outils (Kiamo, SVI, numéros intelligents, etc.). - Aux traitements des incidents techniques liés aux outils d’Assistance Usagers. - Aux divers comités (participation, aide à la préparation des supports et à la rédaction des comptes rendus). - À l’hypervision des différents outils RU. - Aux habilitations et revue d’habilitation. - À la supervision de la GRU. Qualifications - Système d’information de l’ASP. - Connaissance des outils de la Relation Usager. - Maîtrise des outils bureautiques. Requirements - Communiquer. - Organiser une activité. - Travail en équipe. - Capacité d’initiative. Benefits - Sens de l’organisation et du raisonnement critique. - Autonomie, adaptabilité et réactivité. - Sens des relations humaines. - Sens de l’innovation. Niveau d'études minimum requis - Niveau 4 Baccalauréat. Éléments de candidature Pour postuler à cette offre, l'envoi du CV et d'une lettre de motivation est obligatoire. Personnes à contacter - job.9npfk.agencedeservicesetdepaiement@recruitee-email.com - marie-helene.lelasseux@asp.gouv.fr

• Lead the Technical Pre-Sales Process • Shape deal strategy by translating customer use cases, financial objectives, and operating constraints into technically optimized, commercially compelling storage solutions. • Translate Market Opportunities into Bankable Proposals • Develop robust energy storage models that quantify lifetime performance, degradation, efficiency, availability, and ROI. • Strengthen Technical Sales Engagement • Develop standardized tools, calculators, and modeling frameworks that improve proposal consistency, cycle time, and win rates. • Amplify Marketing & Market Positioning • Collaborate with Marketing to develop application notes, white papers, case studies, and technical content. • Accelerate Cross-Functional Alignment • Support commissioning readiness and early deployment to protect performance assumptions made during the sales process.

• Maintain and enhance the FastAPI backend, including API routes, service boundaries, request correlation, configuration, health/readiness checks, metrics, and telemetry ingestion. • Support the BFF authentication model using OIDC-based login, server-side sessions, secure cookies, protected-route dependencies, and token validation. • Build and maintain backend integrations for headless Drupal preview/protected content, public alerts, notification preferences, contact information, external alerting systems, and future Salesforce workflows. • Own database-facing application changes using SQLModel, SQLAlchemy, Alembic migrations, async repositories, MySQL/RDS compatibility, idempotent background jobs, and production-safe schema rollout practices. • Maintain the React/Vite/TypeScript frontend, including routing, authenticated UX, public disaster recovery workflows, content rendering, React Query data access, and React Hook Form workflow forms. • Preserve the governed design-system boundary, including Radix-backed primitives, DTCG design tokens, generated CSS/Tailwind/Drupal token outputs, WCAG 2.1 AA behavior, and accessibility tests. • Keep tests and quality gates healthy across Pytest, Vitest, Playwright, axe accessibility checks, ESLint, Ruff, TypeScript, bundle checks, CodeQL, dependency review, and npm audit. • Participate in release and operations activities: GitHub Actions workflows, blue/green frontend releases, backend image deployments, one-off/migration workflows, runbooks, logs, metrics, and incident troubleshooting. • Document implementation decisions, integration contracts, operational assumptions, and handoff notes so the portal remains maintainable by the broader team.