• Own the roadmap and drive toward product-market fit. Talk to customers daily. Decide what to build, what to cut, and what to test • Manage the existing team (2 AI engineers, 1 CPA, 1 CFP). Hire and scale the team. Set operating cadence, culture, and accountability • Own customer acquisition strategy. Build and iterate on growth motions: product-led growth, content, social, network, and partnerships. Own pricing and packaging • Work with engineers to improve AI agent quality, reduce human-in-the-loop dependency, and prevent hallucinations in financial advice • Own the Frame P&L; set goals, track metrics, and report to the CEO. Make resource allocation and investment decisions • Own NPS, retention, and support quality. Ensure every customer feels like they have a world-class financial planning experience

• Join Amgen’s Mission of Serving Patients • The Value and Access Insights Senior Manager is responsible for analytics relating to providing insights impacting patient support services through secondary data analytics and data integration and help shape PSP strategies. • Partner with Patient Access and Reimbursement (PAR) team to build and prioritize analytics and insights plan in support of FRM (Field Reimbursement Managers) strategy, such as identifying regional payer access challenges • Through detailed analysis, monitor the current program objectives and provide recommendations to PAR SLT on the optimal design changes • Provide strategic guidance and manage onshore and team members across the globe • Understand pharmaceutical ecosystem and data sets including medical and pharmacy claims (ex. IQVIA LAAD), payer policies (ex. MMIT, PolicyReporter), outlet (ex. IQVIA DDD) • Provide in-depth, expertise-based oversight and delivery of managed markets analysis including copay analytics, utilization management controls, customer segmentation and control/sophistication assessment. • Prepare, continuously refine and present periodic reports tracking product and portfolio performance of PSP programs against business objectives. • Execute analytics plan to generate insights from various internal and external datasets based on detailed understanding of related datasets i.e Payer claims data; Formulary coverage; Specialty Pharmacy; HUB. • Build and maintain strong relationships with cross functional partners • Perform advanced analytics including longitudinal patient level analysis, time series modeling, customer segmentation and diagnostics in support of business questions • Visualize trends and business KPIs through various reporting tools, such as PowerPoint, Power BI or Tableau • Create data analytics models to generate strategic actionable business insights using SQL, R, Python and Microsoft Excel • Exhibit skills and desire to continuously seek efficiencies through utility of Amgen AI-enabled enterprise tools.

• Create and manage company-wide maintenance rules for heating, cooling, refrigeration, electrical, and pharmacy systems • Make sure maintenance programs meet safety rules, regulations, and equipment requirements • Review maintenance records and lead audits to ensure buildings follow approved standards • Visit facilities (in person or virtually) to inspect equipment and identify risks or issues • Develop and enforce building design standards for new projects and upgrades • Review engineering plans and equipment designs for renovations and replacements • Support long-term planning by identifying aging equipment and reliability risks • Lead the team that manages building automation systems used to monitor temperatures and alarms • Ensure temperature-sensitive medications are stored safely and monitored correctly • Improve system performance, energy efficiency, and early problem detection • Perform regular building reliability reviews and write clear, easy-to-understand reports • Train, coach, and support team members and facility staff • Promote teamwork, accountability, and continuous improvement • Write clear technical documents, procedures, and reports • Explain complex technical topics in a way that non-technical partners can understand

• The RN Case Manager works with the clinical department and acts as a liaison with our physician practices. • The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs. • You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs. • You will deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation. • Identify patient/caregiver education needs through telephonic assessment/engagement and ensure that the patient/caregiver has adequate information to participate in the successful transition back to their home setting from an inpatient or post-acute facility stay. • Conduct timely telephonic clinical outreach to identified patients. • Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home. • Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources. • Implement interventions that improve health outcomes, lower costs, and enhance the patient experience. • Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently and effectively. • Assist in coordination across the continuum of care while maintaining confidentiality. • Guide patients through the healthcare system and help them overcome barriers. • Coordinate treatment and services for patients. • Schedule medical appointments as needed. • Communicate about a patient’s health condition with the patient and their family. • Provide community resources to patients as needed and support resolution of SDoH. • Maintain a comprehensive working knowledge of community resources. • Assume accountability for the quality of care. • Continually seek new knowledge and learning that supports clinical care coordination. • Depending on market location, minimal travel may be required to visit provider offices to help enhance provider office engagement (less than 5%).