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RN Case Manager
Location
United States
Posted
112 days ago
Salary
0
Seniority
Senior
Job Description
RN Case Manager
Vytalize Health
• The RN Case Manager works with the clinical department and acts as a liaison with our physician practices. • The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs. • You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs. • You will deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation. • Identify patient/caregiver education needs through telephonic assessment/engagement and ensure that the patient/caregiver has adequate information to participate in the successful transition back to their home setting from an inpatient or post-acute facility stay. • Conduct timely telephonic clinical outreach to identified patients. • Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home. • Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources. • Implement interventions that improve health outcomes, lower costs, and enhance the patient experience. • Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently and effectively. • Assist in coordination across the continuum of care while maintaining confidentiality. • Guide patients through the healthcare system and help them overcome barriers. • Coordinate treatment and services for patients. • Schedule medical appointments as needed. • Communicate about a patient’s health condition with the patient and their family. • Provide community resources to patients as needed and support resolution of SDoH. • Maintain a comprehensive working knowledge of community resources. • Assume accountability for the quality of care. • Continually seek new knowledge and learning that supports clinical care coordination. • Depending on market location, minimal travel may be required to visit provider offices to help enhance provider office engagement (less than 5%).
Job Requirements
- Bachelor's degree in nursing preferred, or associate's degree in nursing, with relevant experience
- 5 years' experience as an RN or RN Case Manager providing complex care management
- Minimum of 3 years’ experience in Med Surg or Home Health position
- Experience providing Transitions of Care
- Startup experience preferred
- Unencumbered RN license, compact nursing license, or compact nursing license obtained within 6 months of hire.
- Accredited Case Manager (ACM) preferred
- Comfortable and able to adapt to rapid changes
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Entrepreneurial spirit, a sense of ownership and comfortable operating in ambiguity
- Solution oriented with the ability to think strategically and creatively in decision-making
- Able to work independently and engage as part of a fully remote team
- Coachable and able to take direction and feedback well, yet being forward-thinking to challenge the status quo
- Comfortable providing care management using telehealth capabilities
- Proficient with Microsoft Office Suite or related software.
- Ability to effectively and efficiently use various documentation tools and technological platforms, including EMRs. Comfortable with digital technologies.
- Demonstrate a positive attitude and respectful, professional customer service
- Acknowledge patient’s rights on confidentiality issues and follow HIPAA guidelines and regulations
Benefits
- Competitive base compensation.
- Annual bonus potential.
- Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families.
- Health & Wellness Program: up to $300 per quarter for your overall well-being, available on start date.
- 401(k) plan effective the first of the month after your start date; 100% match of up to 4% of your annual salary.
- Unlimited (or generous) paid “Vytal Time,” and 5 paid sick days after your first 90 days.
- Company-paid STD/LTD.
- Technology setup.
- Opportunity to help build a market leader in value-based healthcare at a rapidly growing organization.
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