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Lead Writer, Product – Education

Content WriterContent WriterFull TimeRemoteSeniorTeam 201-500Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$140K - $155K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Lead Writer, Product – Education

Acorns

• Set the standard for our voice: Own our voice and tone guidelines and set the bar for narrative clarity and empathy across every stage of the customer journey — from onboarding flows to error states and educational content. • Collaborate cross-functionally: Build end-to-end customer journeys where interface and language feel like one seamless, trusted conversation. • Make the complex feel simple: Transform dense financial mechanics and strict legal requirements into copy that's simple, transparent, and human. • Champion the customer: Relentlessly test copy, decode customer feedback, and refine our voice so that every interaction feels like genuine support — wherever someone is in their financial journey. • Drive the education agenda: Research and write in-app education that’s relevant and topical, keeping financial wellbeing top of the agenda. • Deepen the copy craft: Mentor writers and cross-functional partners, building on a culture that already understands the power of words.

Job Requirements

  • 7+ years of UX and product writing experience: A portfolio that proves you can make complex systems feel simple, with range across microcopy, product flows, and long-form content. Experience in fintech, financial services, or edtech is a genuine plus — but what matters most is that you've written through complexity and owned your work.
  • A self-starter's instinct: You don't wait for a brief. You spot what needs writing, form a point of view, and bring people along with you.
  • A knack for teaching through content: You know how to build financial literacy through the product itself — turning in-app learning moments and articles into something people actually read, remember, and act on.
  • A craftsperson's eye: Deep care for the nuances of language, the rhythm of a button label, and the emotional state of a customer managing their money.
  • Mission-driven execution: Genuine optimism for societal change and a desire to tie your daily craft to a life's mission.

Benefits

  • Competitive salary and stock options
  • A comprehensive benefits package for you and your family
  • Flexible work location, hours, and paid time off
  • 401(k) matching
  • Monthly Acorns account contribution & GoHenry account for your family
  • Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
  • Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform)
  • Roots Leadership Program for Emerging Leaders
  • Community week onsite gatherings and various virtual events
  • Talented and motivated team members who care deeply about one another, our mission, and our customers
  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

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