• Be a true leader, working alongside engineers, project managers, and professional services teams to design, develop, and launch software solutions. • Own the product lifecycle from concept to delivery, managing requirements gathering, documentation, timelines, user experience, quality assurance, and performance metrics. • Collaborate with cross-functional teams of designers, engineers, data scientists, and trainers to bring innovative products to market. • Focus on impactful and vital SSO integrations of third-party vendors for both launching clients as well as professional services originated integrations for existing clients. • Lead integration and certification initiatives for Lumin API, Lumin SSO, and other Extensibility components, ensuring successful client, vendor, and partner go-lives. • Provide project management support for Lumin API initiatives, coordinating timelines, dependencies, risks, and delivery across engineering, product, and professional services. • Serve as the primary product point of contact for Extensibility integrators, providing guidance, troubleshooting support, and issue resolution throughout the integration lifecycle. • Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback. • Perform other duties as assigned. • Gain an understanding of Lumin Digital’s product portfolio, processes, and key stakeholders while building relationships with cross-functional teams within the first 30 days. • Take ownership of key product initiatives, contributing to the development of innovative features and solutions within 90 days. • Deliver impactful products that demonstrate measurable improvements in user adoption, client satisfaction, and business outcomes within 1 year.

• Own and deliver outcomes for high-impact strategic initiatives, from design to measured results • Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery • Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome • Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding • Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems • Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status

• Own the product vision and roadmap for Rightway’s Clinical Risk & Engagement product suite, balancing near-term delivery (monitoring + identification) with a longer-term path to proactive and automated engagement. • Define the end-to-end “risk to action” workflow across teams: forecast → detect risk → explain drivers → prioritize opportunities → enable outreach → measure impact. • Build tools that reduce or replace manual analysis by enabling: • automated monitoring of employer populations against contractual guarantee thresholds • trend detection using contract rules and claims-based spend • clear views into “what changed” and “why we’re trending over”. • Create dashboard-style experiences to identify and understand the members driving spend, enabling rapid drill-down from customer → cohort → member. • Partner with clinical teams to develop a high-signal workflow that supports outreach and behavior change, including: • a prioritized, ranked “chase list” of members based on estimated intervention value • member context (condition, medication usage) and clinically appropriate alternatives • clear explanations that help clinical teams act confidently and consistently. • Ensure outputs are practical for real outreach operations (not just analytics), and iterate with fast feedback loops. • Partner with Data Engineering and Analytics teams to define the models and datasets that power these products, leveraging: • Rx claims, medical claims • demographics (age, sex) • member-provided information (health profile submissions). • Set standards for usability and trust: timeliness, data quality, explainability, and auditability (especially where contract rules and dollars are involved). • Explore opportunities to incorporate AI/ML where it improves model quality and prioritization without sacrificing interpretability and reliability. • Translate business needs into detailed requirements, user stories, acceptance criteria, and success metrics. • Lead discovery with financial risk and clinical partners; align stakeholders around scope, sequencing, and tradeoffs. • Manage a prioritized backlog across application engineering and data teams; ship iteratively and improve based on adoption and outcomes.

• Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams • Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination • Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards • Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release • Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints • Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately • Produce clear documentation of planned features as epics and user stories for the mobile team • Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process • Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience • Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities • Collaborate with Design and Marketing on mobile-specific sales tools and collateral