J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
LOS Administrator
Location
United States
Posted
3 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
LOS Administrator
The J.G. Wentworth Company
Role Description We are seeking an analytical, problem-solving LOS Administrator to own the configuration, maintenance, and continuous improvement of our Loan Origination System (LOS) — a no-code/low-code platform where new loan products and workflows are built through configuration rather than custom development. This is as much a product management/business analyst role as a system administration role. - Build out new loan products end to end in our no-code/low-code LOS — configuring workflows, decision rules, fee structures, document templates, disclosures, and notifications across the loan lifecycle (application, underwriting, approval, funding). - Translate new product and process requirements into working system configuration, then test in lower environments, coordinate UAT, and deploy with appropriate change controls and rollback plans. - Maintain existing configuration — workflows, user roles and permissions, and audit controls — and support releases, system upgrades, and vendor patches. - Maintain and troubleshoot integrations between the LOS and connected systems (credit bureaus, e-sign, funding rails, CRM, and the data warehouse). - Keep configuration documentation, data dictionaries, and change logs current so the system stays well-understood and auditable. - Serve as the primary analyst for system and process issues: triage incoming requests and defects, conduct root cause analysis, and clearly distinguish symptoms from underlying causes before recommending a fix. - Analyze process and system data to surface inefficiencies, bottlenecks, and failure points; quantify the impact and recommend prioritized, actionable solutions. - Use SQL to extract and validate data from Snowflake and other internal systems to support investigations, reconciliation, and product/performance analysis. - Build and maintain reporting and dashboards that monitor system health, product performance, and key operational metrics. - Partner with Operations, Funding, Underwriting, QA/QC, and Compliance to gather requirements, map current-state processes, and translate business needs into clear configuration specifications with defined acceptance criteria. Qualifications - 3–6 years in an analytics-focused operations, business analysis, or systems-configuration role. - Experience in unsecured/consumer lending, debt resolution, or fintech, preferred. - Strong analytical skills are essential — you’re comfortable working with data to investigate problems, measure impact, and support decisions. - Demonstrated problem-solving ability: requirements gathering, process mapping, and structured root cause analysis. - Aptitude for learning and configuring a no-code/low-code platform — you enjoy building and don’t need a developer to ship a change. - Proficiency in SQL for data extraction and validation preferred; experience with Snowflake or similar databases preferred. - Advanced Excel skills, including formulas, pivot tables, and data modeling. - Strong written and verbal communication, with the ability to translate between business stakeholders and system configuration. - High attention to detail and disciplined change-management habits. Benefits - Start building your career with J.G. Wentworth today! Company Description J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Related Guides
Related Categories
Related Job Pages
More Administration Jobs
Salesforce Admin
Sprezzatura Management ConsultingSprezzatura Management Consulting is working toward its vision to deliver “best-in-class” consulting, professional, and IT services. As an employer, the com
Role Description The Salesforce Administrator supporting the Veterans Crisis Line (VCL) within the Customer Success Center (CSC) is responsible for maintaining and optimizing Salesforce to support frontline agents who provide critical, life-saving services to Veterans in crisis. This role ensures system stability, usability, security, and responsiveness in a high-availability, mission-critical environment. The ideal candidate is technically strong, detail-oriented, and deeply committed to supporting a platform that enables timely, compassionate, and effective support for Veterans and their families. - Administer and maintain Salesforce environments supporting the CSC and Veterans Crisis Line. - Manage users, profiles, roles, permission sets, queues, and access controls. - Process complex user access requests, including cross-object permission analysis and least-privilege enforcement. - Execute Data Loader operations for bulk data imports, updates, deletes, and exports in compliance with data governance standards. - Write and execute SOQL queries to support data validation, audit requests, and operational reporting. - Perform bulk user provisioning, deactivation, and profile/permission set updates across environments. - Conduct advanced login troubleshooting, including SSO failures, IP restrictions, and session policy conflicts. - Engage Business Owners to clarify requirements, validate configurations, and obtain approval for system changes. - Investigate and resolve sharing and record visibility issues across OWD settings, sharing rules, role hierarchy, and manual shares. - Provide over-the-shoulder troubleshooting in direct collaboration with the System Integration team on cross-system issues. - Troubleshoot and resolve end-user requests submitted via ServiceNow, ensuring accurate ticket documentation and SLA adherence. - Maintain and update the VCL Confluence page with current procedures, known issues, and resolution documentation. - Partner with Incident Response Teams (IRT) to support triage, containment, and resolution of high-priority production incidents. - Perform sandbox management including environment refreshes, configuration validation, and change set deployments. - Support Flow and automation troubleshooting, identifying logic errors, governor limit risks, and performance bottlenecks. - Monitor system health, debug logs, and error alerts to proactively identify and address platform issues before escalation. - Assist with audit and compliance reviews by generating field history reports, login history exports, and permission snapshots. - Collaborate with development and release teams during UAT cycles to validate configurations meet business requirements pre-deployment. Qualifications - Bachelor’s degree in computer science, Engineering or other technical discipline required, OR equivalent work experience. - 3+ years of Help desk or other experience working in a customer service capacity with a track record of developing solutions within a complex global organization. - Salesforce Admin Certified. - Experience with planning and performing regression testing. - Some familiarity with Agile project management and sprint planning. - Ability to work independently as well as collaboratively on cross-functional teams. - Highly skilled in interpersonal and verbal/written communications, presentations, and problem-solving skills. - Experience supporting Department of Veterans Affairs (VA) and/or other federal organizations. - Must be able to obtain public trust clearance. - Must have reliable internet service that allows for effective telecommuting. Working Conditions Standard business hours for this position are weekends and holidays, with rotating shifts spanning 8:00 AM – 4:00 PM, 4:00 PM – 12:00 AM, and 12:00 AM – 8:00 AM. Must have reliable internet service that allows for effective telecommuting. Benefits - Medical, Dental, and Vision. - Health Saving Account (when enrolled in eligible plan) with Company contribution. - Company paid Life, Accidental Death, Short-term & Long-term Disability. - Voluntary Accident, Hospital Indemnity, & Critical Care Insurance. - Voluntary Medical & Dependent Care Flexible Spending Accounts. - Accrued Paid Time Off & Company Paid Holidays. EEO Statement Sprezzatura is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodation is available for qualified individuals with disabilities.
• Perform regular website reviews to identify functional, formatting, visual, or usability issues. • Troubleshoot and resolve technical problems, including formatting errors, broken elements, or potential security concerns. • Support basic website maintenance for a Wix-based site. • Execute occasional content updates, such as adding articles, new information, or minor page edits. • Proactively recommend improvements to the website’s structure, functionality, or visual presentation. • Respond to urgent website issues as needed, including potential hacking or site disruption concerns. • Ensure the website remains professional, accessible, and aligned with the client’s needs.
• Administer and maintain the Polaris ILS, including system configuration, permission management and user account creation across multiple library organizations • Support and troubleshoot circulation functions, including loans, holds, renewals, fine management and notifications, in alignment with each library’s individual policies • Manage system upgrades, releases, hotfixes and support cases in coordination with the vendor • Maintain patron database integrity, including registration workflows and data standards • Manage integrations with third-party services such as discovery layers, e-content providers, online payment systems and SIP2/NCIP/API authentication systems • Oversee bibliographic and item record integrity and support cataloging workflows • Assist with the creation of reports to support library operations, collection analysis and statistical reporting • Perform data clean-up, normalization and bulk record updates • Provide frontline and escalated support to library staff across all departments • Develop training materials and conduct staff training sessions for Polaris workflows • Other duties as assigned
CC Administrator – Team Leader
Lyra HealthTransforming behavioral health through technology with a human touch
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview: To ensure exceptional, accurate, and timely Face to Face Services to customers. This involves, but is not limited to, meeting operational requirements and ensuring customer satisfaction, generating and presenting customer reports promptly and ensuring data integrity. Location: Remote, to be based in Johannesburg, South Africa Hours: Standard South Africa hours
