• Inspect, test, and analyze equipment to identify issues that could impact performance • Perform maintenance, repairs, and preventative service on SCBA (Scott Air Packs), compressors, purification systems, charge stations, and rescue equipment • Disassemble, repair, and reassemble air packs and related components • Conduct NFPA testing and ensure compliance with safety standards • Troubleshoot and repair compressors and purification systems • Perform system testing, flow testing, and performance evaluations on compressed air systems • Inspect and analyze equipment installations to identify performance or efficiency issues • Calibrate rescue equipment to meet manufacturer specifications and safety standards • Plan routes, schedule service calls, and manage time effectively in a mobile environment • Build strong customer relationships and promote maintenance programs, upgrades, and replacement parts • Maintain accurate documentation of inspections, testing, and repairs • Ensure all work is completed safely, efficiently, and in accordance with company and industry standards

• Inspect, test, and analyze equipment to identify issues that could impact performance • Perform maintenance, repairs, and preventative service on SCBA (Scott Air Packs), compressors, purification systems, charge stations, and rescue equipment • Disassemble, repair, and reassemble air packs and related components • Conduct NFPA testing and ensure compliance with safety standards • Troubleshoot and repair compressors and purification systems • Perform system testing, flow testing, and performance evaluations on compressed air systems • Inspect and analyze equipment installations to identify performance or efficiency issues • Calibrate rescue equipment to meet manufacturer specifications and safety standards • Plan routes, schedule service calls, and manage time effectively in a mobile environment • Build strong customer relationships and promote maintenance programs, upgrades, and replacement parts • Maintain accurate documentation of inspections, testing, and repairs • Ensure all work is completed safely, efficiently, and in accordance with company and industry standards

• Assist with a range of tasks from managing referrals from insurers and employers to arranging treatment for individuals through our supplier network • Work with some of the top case management professionals, helping to manage cases all the way from initial instruction through to completion ensuring all aspects are completed efficiently and accurately • Liaise with insurers, solicitors, employers and suppliers to take referral details, arrange treatment, and follow up with clients and customers • Create and manage case information on the bespoke system to ensure a smooth journey for clients and customers • Help manage expectations and any concerns regarding cases by developing and maintaining strong relationships with everyone involved • Use logic and deductive reasoning to establish the cause of any complaints and work quickly to resolve them • Take an empathetic and understanding approach when making decisions regarding an individual’s healthcare, taking into account the perspective of all parties

• Administer the provider credentialing process for practice providers and the provider enrollment process for insurance payers. • Ensure timely communication with practices and implementation teams to gather credentialing and enrollment information. • Process initial and re-credentialing applications and conduct primary source verification (CAQH, NPPES, etc.). • Credential, link, and revalidate providers and groups with commercial and government payers. • Maintain working knowledge of payer credentialing policies, forms, and compliance requirements. • Troubleshoot and resolve enrollment issues, including claim denials and unbilled problems. • Maintain accurate provider participation (PAR) lists and distribute updates to stakeholders. • Enter provider demographics and credentialing data into credentialing software. • Complete and track clearinghouse applications for EDI and ERA, and process EFT authorizations for payments. • Collaborate with internal teams to develop and refine enrollment policies and procedures. • Drive continuous improvement and contribute to special projects as needed.