• Architect, localize, and deploy learning modules for the Digital Academy, covering topics like ecommerce management, conversion optimization, channel strategy, digital marketing, commercial operations, and analytics. • Lead & build engaging, modular content and assessments (quizzes, activities, case studies) in line with business priorities and quality standards (objectives, accuracy, engagement, design, usability, assessment). • Manage end-to-end deployment of learning programs across all SEA markets; coordinate launch timelines and ensure content addresses both regional and market-specific needs. • Collaborate with business leaders, internal L&D teams, external vendors and cross-functional partners to align learning initiatives with business goals. • Collect feedback and measure program effectiveness against defined KPIs (e.g., completion rates, course feedbacks, revisions etc.)

• Inspect, test, and analyze equipment to identify issues that could impact performance • Perform maintenance, repairs, and preventative service on SCBA (Scott Air Packs), compressors, purification systems, charge stations, and rescue equipment • Disassemble, repair, and reassemble air packs and related components • Conduct NFPA testing and ensure compliance with safety standards • Troubleshoot and repair compressors and purification systems • Perform system testing, flow testing, and performance evaluations on compressed air systems • Inspect and analyze equipment installations to identify performance or efficiency issues • Calibrate rescue equipment to meet manufacturer specifications and safety standards • Plan routes, schedule service calls, and manage time effectively in a mobile environment • Build strong customer relationships and promote maintenance programs, upgrades, and replacement parts • Maintain accurate documentation of inspections, testing, and repairs • Ensure all work is completed safely, efficiently, and in accordance with company and industry standards

• Inspect, test, and analyze equipment to identify issues that could impact performance • Perform maintenance, repairs, and preventative service on SCBA (Scott Air Packs), compressors, purification systems, charge stations, and rescue equipment • Disassemble, repair, and reassemble air packs and related components • Conduct NFPA testing and ensure compliance with safety standards • Troubleshoot and repair compressors and purification systems • Perform system testing, flow testing, and performance evaluations on compressed air systems • Inspect and analyze equipment installations to identify performance or efficiency issues • Calibrate rescue equipment to meet manufacturer specifications and safety standards • Plan routes, schedule service calls, and manage time effectively in a mobile environment • Build strong customer relationships and promote maintenance programs, upgrades, and replacement parts • Maintain accurate documentation of inspections, testing, and repairs • Ensure all work is completed safely, efficiently, and in accordance with company and industry standards

• Assist with a range of tasks from managing referrals from insurers and employers to arranging treatment for individuals through our supplier network • Work with some of the top case management professionals, helping to manage cases all the way from initial instruction through to completion ensuring all aspects are completed efficiently and accurately • Liaise with insurers, solicitors, employers and suppliers to take referral details, arrange treatment, and follow up with clients and customers • Create and manage case information on the bespoke system to ensure a smooth journey for clients and customers • Help manage expectations and any concerns regarding cases by developing and maintaining strong relationships with everyone involved • Use logic and deductive reasoning to establish the cause of any complaints and work quickly to resolve them • Take an empathetic and understanding approach when making decisions regarding an individual’s healthcare, taking into account the perspective of all parties