• Monitor the ICF Mailbox to identify, manage, and provide resolution or triage incoming requests; • Liaison with key ICF stakeholders to support resolution of complex ICF Issues. • As Subject Matter Expert, manage and provide resolution when IRBs/ECs have requests to modify a Biogen study ICF. • Assess requests to determine appropriate resolution and/or involvement of other stakeholders, e.g., legal counsel, data privacy officer, and pharmacovigilance scientists, for timely resolution. • Provide SME support during SSU at the study planning stage, as well as throughout the lifecycle of a clinical study through oversight of Biogen’s CRO Partners to ensure compliant and timely consent of subjects. • Analyze project/study team requirements, activity timelines and work scope to identify resource needs. • Bring ICM perspective to protocol authoring and write the Global Master ICF(s) when needed, depending on operating model. • Support monitoring of controlled process documents for compliance with Biogen policies and changes in laws and regulations. • Support monitoring of the informed consent process to ensure timeliness, accuracy, and compliance with regulatory obligations and internal KPIs. • Produce and analyze KPI metrics on compliance, performance, and quality. • Evaluate trends and identify areas of improvement. • Support cross-functional process improvement initiatives and ensure that the needs of the ICM process are considered. • Support the maintenance of Standard Operating Procedures and Work Instructions for the IC process, consistent with Quality Documentation requirements and GCO standards.

• Oversee the end-to-end Order to Cash process across wholesale and retail channels • Ensure timely and accurate processing of customer orders, invoices, credits, and adjustments • Collaborate with Sales, Operations, Retail, and Supply Chain teams to resolve order-related issues • Monitor order fulfillment and invoicing workflows to ensure revenue recognition requirements are met • Record and reconcile retail revenue transactions, including cash, debit, and other payment methods • Manage customer billing, collections, and dispute resolution activities • Oversee cash application activities and ensure timely reconciliation of funds • Maintain strong internal controls over revenue and cash receipt processes

• Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards • Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures • Build and manage strong relationships with trial investigators and stakeholders • Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines • Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management • Review of vendor related protocol sections during protocol development • Contribute to the development of vendor contract amendments

• Liderança da Estratégia de Saúde Mental e Riscos Psicossociais: Governança, direcionamento estratégico e gestão do programa de riscos psicossociais (NR-01) em nível corporativo. • Gestão do time de Saúde Mental. • Influência Multifuncional: Atuar como parceiro estratégico do RH e das lideranças, apoiando tomadas de decisão críticas e integrando a cultura de saúde e bem-estar às metas e rotinas de negócio. • Governança e Gestão de Projetos: Gerenciar o portfólio macro de projetos de saúde corporativa, garantindo o alinhamento orçamentário, cronogramas, eficiência operacional e a entrega de valor das iniciativas. • Data-Driven Storytelling (Materiais Executivos): Consolidar indicadores complexos de saúde (sinistralidade, absenteísmo, e-NPS, etc.) em relatórios e apresentações executivas, traduzindo dados de saúde em impacto financeiro e estratégico para o negócio. • Gestão de Parceiros e Fornecedores: Garantir a qualidade técnica e o alinhamento estratégico de fornecedores. • Letramento e Cultura de Liderança: Desenhar e desdobrar junto ao time a estratégia de capacitação e letramento das lideranças, capacitando-as para a construção e manutenção de ambientes saudáveis. • Acolhimento e encaminhamento de colaboradores com questões de saúde.