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Outsourcey

To make the world better through outsourcing!

Virtual Assistant – Non Voice

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 201-500Since 2024H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree2.5 yrs expExperience acceptedEnglishCloud

Job Description

Virtual Assistant – Non Voice

Outsourcey

• Manage calendars, appointments, and scheduling across multiple service lines • Coordinate meetings, consultations, and follow-up communications • Organize digital files, documentation, and internal workflows • Prepare reports, spreadsheets, presentations, and client materials • Handle inbox management, email correspondence, and administrative requests • Serve as an initial point of contact for client inquiries • Coordinate onboarding processes and client documentation • Follow up with prospective and existing clients regarding appointments and services • Maintain professional communication across email, phone, and messaging platforms • Assist with workflow management and project coordination • Maintain CRM systems and client databases • Support data entry, document preparation, and record maintenance • Help create and improve administrative processes and systems • Assist with client scheduling and document organization • Coordinate educational resources and client communications • Maintain confidentiality of sensitive client information • Coordinate manuscript submissions, deadlines, and communication workflows • Organize project timelines and editorial scheduling • Assist with student scheduling and appointment coordination • Organize deadlines, application tracking, and supporting documents • Coordinate communication with students and families

Job Requirements

  • 2–5+ years of Virtual Assistant, Administrative Assistant, Customer Support, Executive Assistant, or similar professional experience.
  • Experience supporting consulting, professional services, education, financial services, coaching, or multi-service businesses preferred.
  • Experience performing basic administrative tasks, including calendar management, email management, data entry, document preparation, and client support.
  • Excellent written and verbal English communication skills.
  • Strong interpersonal and relationship-building skills.
  • Professional and confident phone presence with the ability to communicate effectively with clients, stakeholders, and team members.
  • Comfortable handling inbound and outbound phone calls and not afraid to engage in conversations over the phone.
  • Strong organizational and time management skills with the ability to prioritize tasks effectively.
  • Proven ability to manage multiple projects, deadlines, and competing priorities simultaneously.
  • Ability to maintain accuracy and efficiency in a fast-paced environment.
  • Highly detail-oriented with exceptional accuracy and strong follow-through.
  • Strong customer service mindset with the ability to build positive relationships with clients and stakeholders.
  • Demonstrates professionalism, reliability, accountability, and discretion when handling business matters.
  • Ability to maintain confidentiality when working with sensitive information.
  • Proactive, resourceful, and self-motivated.
  • Strong critical thinking and problem-solving skills.
  • Ability to work independently, anticipate needs, and take initiative with minimal supervision.
  • Tech-savvy with the ability to quickly learn and adapt to new software, tools, and systems.
  • Comfortable troubleshooting basic technical issues and navigating multiple platforms simultaneously.
  • Proficiency with Google Workspace (Docs, Sheets, Calendar, Drive).
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience working with CRM systems, scheduling software, and client management platforms.
  • Familiarity with project management tools such as Asana, ClickUp, Trello, Monday.com, or similar platforms.
  • Experience using Zoom and other virtual meeting platforms.
  • Reliable high-speed internet connection.
  • Dedicated home office or quiet workspace suitable for professional client communication.
  • Computer or laptop capable of supporting multiple applications, virtual meetings, and cloud-based systems.

Benefits

  • Competitive salary
  • Opportunity to shape the HR function of a rapidly growing BPO.
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
  • Career growth and development opportunities.

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