• build and lead the operational backbone of our data organization • own the full data product lifecycle from ingestion through consumption • lead our data engineering teams (Bronze/Silver/Gold architecture), our reporting function, and a flexible contractor capacity deployed against our highest-priority data initiatives • partner across the business to enable the data each team needs to do their work • work in close partnership with our Analytics & Data Science team • own the strategy, roadmap, and execution of our data platform • define and maintain data products across our Bronze/Silver/Gold architecture • manage the handoff protocol from Analytics • build and operationalize a data governance framework • champion a culture where "trusted data" is a non-negotiable standard • oversee internal and customer-facing reporting • establish review and QA processes that give stakeholders confidence in every number they see • architect and evolve the Gold layer as the primary consumption layer for AI, ML, and product use cases • lead and develop an internal team plus flex contractor capacity

• Conduct on‑site and virtual consultations to drive hotel‑level execution across financial performance, guest experience, operations, owner engagement, and brand standards. • Serve as a trusted advisor to hotel owners, operators, and management companies, ensuring adoption of the midscale operating model and driving brand-aligned performance outcomes. • Leverage performance dashboards, competitive intelligence, and analytical tools to identify opportunities and influence decision‑making. • Recommend and activate strategies that improve revenue, guest satisfaction, profitability, and cost efficiency at the property and portfolio levels. • Ensure execution of recommendations through coaching, follow‑up consultations, and consistent communication with property stakeholders. • Collaborate with Revenue Management, Commercial Strategy, and other internal teams to align and deploy targeted strategies.

• Own the end-to-end pre-sales function for the assigned region or segment — from team structure and capacity to the quality and commercial outcome of every technical engagement. • Collaborate with the Sales Director supporting the assigned region or Segment • Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence. • Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities. • Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it. • Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap. • Own the regional pre-sales methodology, tooling, and enablement assets — ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle. • Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio. Key Responsibilities • Lead, coach, and develop a team of Solution Consultants and Demo Engineers — conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact. • Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently. • Personally engage in the most strategically significant opportunities in the assigned region or global segment — leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence. • Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals • Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite. • Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value. • Build and maintain a library of reusable assets for the assigned region or global segment — demo environments, solution templates, objection frameworks, and technical battle cards — that multiply team effectiveness. • Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle. • Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input — synthesising capability gaps, competitive signals, and unmet customer needs. • Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements. • Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility. • Own continuous improvement of pre-sales processes, tooling, and team capability — identifying and closing gaps in methodology, skills, or assets that limit team performance.

• Own the end-to-end pre-sales function for the assigned region or segment — from team structure and capacity to the quality and commercial outcome of every technical engagement. • Collaborate with the Sales Director supporting the assigned region or Segment • Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence. • Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities. • Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it. • Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap. • Own the regional pre-sales methodology, tooling, and enablement assets — ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle. • Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio. **Key Responsibilities • Lead, coach, and develop a team of Solution Consultants and Demo Engineers — conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact. • Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently. • Personally engage in the most strategically significant opportunities in the assigned region or global segment — leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence. • Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals • Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite. • Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value. • Build and maintain a library of reusable assets for the assigned region or global segment — demo environments, solution templates, objection frameworks, and technical battle cards — that multiply team effectiveness. • Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle. • Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input — synthesising capability gaps, competitive signals, and unmet customer needs. • Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements. • Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility. • Own continuous improvement of pre-sales processes, tooling, and team capability — identifying and closing gaps in methodology, skills, or assets that limit team performance.