• Market and technology monitoring: You stay up-to-date on the latest trends, developments and best practices in software and artificial intelligence and assess their applicability at ProVeg. • Knowledge transfer: You ensure that all colleagues have a solid understanding of the possibilities, limitations and risks of our software and AI applications and that they follow our policies and recommendations. To achieve this, you develop online courses, workshops and wiki pages. • Expert role: You enable individual teams to use our software, including AI features, optimally for their specific use cases, and advise leadership teams and our works council on opportunities and risks. • Keeping track of the AI and software landscape: You maintain an overview of the software and AI solutions used at ProVeg and the key projects our international teams are implementing with them. • System selection and implementation: You select the best AI and software solutions for a range of use cases and, in collaboration with the relevant departments, ensure smooth rollout and integration with other systems. • Shaping the future: You have the opportunity to help shape the further development of our software and AI strategy, roadmap and policies to make the most of new technologies and use our resources efficiently. • IT security and data protection: With a keen eye for IT security and data protection, you work closely with our internal data protection coordination to minimize risks and ensure compliance.

• Provide virtual 1:1 nutrition appointments and proactive follow-ups to Nutrium Care members through the Nutrium platform; • Support members across a range of specialties and goals, from preventive wellness to chronic condition management; • Document appointments and member progress directly in the Nutrium platform; • Represent Nutrium's standard of care across every member interaction.

• To provide technical support and effective supervision to Grade A colleagues and their supporting hubs conducting multi-track RTA claims with a value in excess of £100k to up to £1M • The level of supervision required will be in accordance with the firms’ supervision framework and the post holder is expected to be an ambassador of best practice. • To provide technical coaching and guidance to leads and AFE’s. • To ensure efficient case progression to achieve the required operational, financial and client service performance in line with the firm's objectives. • To support colleagues in optimising case planning and hub productivity. • To undertake monthly technical 121’s with Grade A colleagues enabling reportable feedback to Technical Leads for action plans and business strategy. • To identify and escalate any capability concerns to the Technical Lead and support with the implementation of training, development or support plans if appropriate. • To collaborate with QA and Technical Compliance and / or Technical Leads to manage risk. • To support in Billing Governance Forums as required providing technical submissions for team members. • To ensure your team adheres to Minster Law Costs Process and provide technical costs support to fee earners. • Working collaboratively with fellow Team Leaders, Team Managers and Technical Leads to embed business change, manage risk and deliver performance.%0A• To engage and support in forums on a variety of technical issues including peer reviews. • To work alongside the leadership team in delivering and embedding Objectives. • To hold team meetings and share key messages ensuring these are delivered effectively.%0A• To complete monthly returns to the leadership team to optimise supervision

• Service, install, and repair equipment in businesses in accordance with established standards and procedures • Maintain safety and professionalism at all times • Promote service, preventative maintenance plans and communicate leads to sales team • Diagnose and troubleshoot mechanical and electrical issues in equipment • Accurately complete all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules • Maintain inventory control of assigned equipment to ensure adequate stock levels