Nutrium

• Validate meal plans, ensuring clinical accuracy and suitability; • Support patients from Brazil enrolled in Nutrium Care, ensuring a smooth and reliable experience throughout their entire journey; • Support recruitment, onboarding, and day-to-day activities of Brazil-based nutritionists within the Nutrium Care provider network; • Organize webinars and engagement activities to keep the Nutrium Care community active and connected; • Collaborate with Product and technical teams, translating clinical nutrition concepts and sharing patient insights and feedback that help evolve the product; • Support the review of nutritional information available in the Nutrium software and app, and assist with integration of scientific content; • Support the production of educational nutrition content for patients and the community; • Work closely with the Nutrition team, contributing to day-to-day decisions and supporting other activities whenever an extra clinical perspective makes a difference.

• Provide virtual 1:1 nutrition appointments and proactive follow-ups to Nutrium Care members through the Nutrium platform; • Support members across a range of specialties and goals, from preventive wellness to chronic condition management; • Document appointments and member progress directly in the Nutrium platform; • Represent Nutrium's standard of care across every member interaction.

• Own compliance execution across Nutrium's security and privacy frameworks (ISO 27001, ISO 27701, SOC 2, ISO 9001, HIPAA, and GDPR) • Manage Nutrium's GRC platform end to end: controls, evidence, tasks, audits, and remediation plans • Prepare for and support internal and external audits, from scoping to evidence collection • Maintain and improve internal policies, procedures, controls, and compliance documentation • Partner with internal teams (Engineering, Legal and Operations), and external consultants, to turn requirements into practical implementation • Respond to security questionnaires and due diligence requests from prospects and clients • Support meetings with national and international clients on security, privacy, compliance, and data flows • Provide operational legal support, when needed.

• Own and drive the end-to-end design process for new features and product improvements; • Partner with Product Managers, Engineers, and Product Designers to translate business and user needs into intuitive solutions; • Lead user research and usability testing to validate concepts and surface insights that inform design decisions; • Evolve and maintain our design system to keep the product visually consistent and scalable; • Bring fresh thinking by staying current with UX and UI trends, tools, and best practices.

• Own enterprise sales cycles from qualified opportunity through negotiation and closing, structuring deals that create long-term value; • Lead discovery, demo, and pricing meetings with HR leaders, consultants, brokers, and decision-makers at large organizations, building strong relationships along the way; • Drive new business opportunities in partnership with our BDR team on outbound efforts; • Maintain a high level of activity to keep a consistent, high-quality pipeline moving; • Collaborate cross-functionally with Marketing, Product, and Nutrition & Community teams to align go-to-market efforts.

• Support Brazilian nutritionists and patients, ensuring a smooth and trustworthy experience throughout the program; • Organize webinars and engagement activities to keep the Nutrium Care community active and connected; • Assist in recruiting and onboarding Brazilian nutritionists for the Nutrium Care provider network; • Help review nutritional content available in the Nutrium web and mobile apps; • Translate clinical nutrition concepts for our product and technical teams to help build features that genuinely support nutritionists in practice; • Collaborate on integrating scientific information and content into the software; • Contribute to the creation of nutrition education content for patients and the wider community.

• Own and manage compliance execution across frameworks and regulations such as ISO 27001, ISO 27701, SOC 2, ISO 9001, HIPAA and GDPR; • Manage Nutrium's GRC platform, including controls, evidence, tasks, audits and remediation plans; • Prepare and support internal and external audits; • Maintain and improve internal policies, procedures, controls and compliance documentation; • Coordinate with Engineering, Legal, and Operations teams, and external consultants to ensure practical implementation of compliance requirements; • Respond to security questionnaires, due diligence requests and compliance-related documentation needs; • Support meetings with international clients, including US clients, on security, privacy, compliance and data flow topics; • Provide operational legal support, including first reviews of standard contracts, NDAs, DPAs, templates, signatures, filing and documentation.

• Engage prospects and identify potential clients via phone, email, LinkedIn, and other creative channels (outbound prospecting); • Work inbound leads with speed and intention, qualifying opportunities, and moving them forward in the pipeline; • Manage expectations, overcome objections, and clearly communicate the value of Nutrium Care; • Meet or exceed targets for qualified meetings booked; • Demonstrate Nutrium’s value by explaining to companies the importance of our mission; • Be a trusted reference across key sectors, connecting industries and regions to generate value and new opportunities; • Continuously build and nurture relationships with prospects through industry events.

• Develop and execute a comprehensive U.S. sales strategy, balancing strategic planning with hands-on execution; • Build and nurture strong alliances with key consultants, brokers, and strategic partners; • Lead all sales efforts with the team or independently, including prospecting, client outreach, and closing deals with enterprise clients (5,000+ employees); • Drive revenue growth by securing new business opportunities and building lasting client relationships; • Act as the primary representative at industry events and conferences to increase visibility and grow a network of advocates promoting Nutrium's solutions; • Collaborate across teams to align sales efforts, ensuring consistent messaging and client engagement; • Leverage market insights and data to refine strategies and achieve ambitious sales goals; • Scale the team by recruiting and leading top sales talent as the business expands.

• Support Nutrium's retention goals by engaging patients through outbound calls, clarifying questions, and guiding them back to their nutrition journey; • Engage patients in empathetic, professional conversations to understand their needs, concerns, and reasons for disengagement; • Accurately document call outcomes, feedback, and key insights in the CRM; • Identify recurring themes, objections, and pain points from user conversations, and share these insights with the team to help improve patient flows and overall experience.