Move Forward
Associate Team Leader
Location
United Kingdom
Posted
7 hours ago
Salary
£60K - £75K / year
Seniority
Senior
Job Description
Associate Team Leader
Minster Law
• To provide technical support and effective supervision to Grade A colleagues and their supporting hubs conducting multi-track RTA claims with a value in excess of £100k to up to £1M • The level of supervision required will be in accordance with the firms’ supervision framework and the post holder is expected to be an ambassador of best practice. • To provide technical coaching and guidance to leads and AFE’s. • To ensure efficient case progression to achieve the required operational, financial and client service performance in line with the firm's objectives. • To support colleagues in optimising case planning and hub productivity. • To undertake monthly technical 121’s with Grade A colleagues enabling reportable feedback to Technical Leads for action plans and business strategy. • To identify and escalate any capability concerns to the Technical Lead and support with the implementation of training, development or support plans if appropriate. • To collaborate with QA and Technical Compliance and / or Technical Leads to manage risk. • To support in Billing Governance Forums as required providing technical submissions for team members. • To ensure your team adheres to Minster Law Costs Process and provide technical costs support to fee earners. • Working collaboratively with fellow Team Leaders, Team Managers and Technical Leads to embed business change, manage risk and deliver performance.%0A• To engage and support in forums on a variety of technical issues including peer reviews. • To work alongside the leadership team in delivering and embedding Objectives. • To hold team meetings and share key messages ensuring these are delivered effectively.%0A• To complete monthly returns to the leadership team to optimise supervision
Job Requirements
- Admitted Solicitor, FCILEX with Rights to Litigate - 8+ years PQE
- Experience of handling and supervising high value Multi-Track personal injury (RTA – Car & Bike) claims.
- Use of electronic case management systems (Proclaim ideally but training can be given)
- IT skills – including Microsoft Word; Microsoft Teams; PowerPoint & Excel
- Enjoys coaching and engaging team members and reporting in to technical leads
- Ability to lead with integrity, be respectful of all colleague opinions
- Ability to follow Company process / guidelines & make appropriate decisions
- Ability to motivate colleagues & work as part of a team with strong supervisory skills and an ability to put others at ease and build trust & confidence through self-awareness and a high degree of emotional intelligence
- Credibility to operate and influence with stakeholders of all levels.
- Act with drive, pace and passion with the ability to work in a fast-moving environment
- Takes personal ownership, leads by example and works collaboratively across functions with a one business mindset.
- Good interpersonal / communication skills both written & verbal with self-awareness of your own impact on others & an ability to consider appropriate forums for communications.
- A natural organiser able to set clear expectations of what good looks like and how it is measured.
- Be a cultural ambassador by displaying our values and behaviours in every aspect of the work they do.
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