• Conduct online “Video Visits” with health plan members • Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month • Execute a strong visit completion rate, consistently pacing 220+ completed visits per month • Maintain training, affiliation, and compliance with Video Visit requirements

• Manage calendars, appointments, and scheduling across multiple service lines • Coordinate meetings, consultations, and follow-up communications • Organize digital files, documentation, and internal workflows • Prepare reports, spreadsheets, presentations, and client materials • Handle inbox management, email correspondence, and administrative requests • Serve as an initial point of contact for client inquiries • Coordinate onboarding processes and client documentation • Follow up with prospective and existing clients regarding appointments and services • Maintain professional communication across email, phone, and messaging platforms • Assist with workflow management and project coordination • Maintain CRM systems and client databases • Support data entry, document preparation, and record maintenance • Help create and improve administrative processes and systems • Assist with client scheduling and document organization • Coordinate educational resources and client communications • Maintain confidentiality of sensitive client information • Coordinate manuscript submissions, deadlines, and communication workflows • Organize project timelines and editorial scheduling • Assist with student scheduling and appointment coordination • Organize deadlines, application tracking, and supporting documents • Coordinate communication with students and families

• Provide administrative support to management • Coordinate meetings and appointments • Prepare reports and presentations • Maintain documentation and records • Assist in the smooth operation of daily activities

• Manage executive calendars, appointments, and meeting schedules. • Coordinate travel arrangements, accommodations, and itineraries. • Screen and manage incoming phone calls, emails, and correspondence. • Prepare reports, presentations, and other business documents. • Organize meetings, take meeting notes, and follow up on action items. • Coordinate internal and external communications with clients, vendors, and business partners. • Maintain organized records, files, and documentation. • Assist with expense reporting, invoice management, and basic bookkeeping tasks. • Conduct research and compile information to support business decisions. • Manage special projects and handle ad hoc administrative requests.