• Own delivery and execution across cross-functional teams within the product area. Evaluate business and product requirements for feasibility and ensure they align with the existing product architecture, translating them into EPICs and technical stories. Work closely with Product Managers, UX Designers, and Engineers to refine and groom tasks. • Plan and organize sprints with clearly defined goals, using project planning tools to establish timelines, and delivery milestones, and identify task dependencies early. Foster engineering processes that promote seamless collaboration and teamwork. • Track team velocity to ensure resources are effectively allocated, balancing bandwidth with task demands. Coordinate alignment and manage dependencies across multiple stakeholders to prevent bottlenecks and ensure smooth execution. • Contribute to critical projects by ensuring appropriate design patterns and coding techniques are applied. Remain hands-on, participating in code reviews to uphold high-quality standards. • Ensure monitoring and observability are in place for all owned services, meeting defined SLIs/SLOs. Partner with Product Managers to track and publish post-deployment product metrics, ensuring transparency with key stakeholders.

• Lead an Agile engineering team in achieving product roadmap objectives and engineering excellence. • Work across the entire technology stack, build APIs for high scale, high availability data pipelines dealing with sensitive customer and financial data. • Manage, coach, and grow engineering team, and foster a positive team culture of collaboration, execution, quality and learning. • Drive continuous improvement by following secure coding practices and test automation. • Engage with various stakeholders to design systems and gather crucial project information, emphasize innovation and maintain high standards of quality throughout the development process.

• Lead and grow a global team • Manage and coach configuration engineers across India and nearshore locations. • Define clear roles, expectations, and career growth paths. • Build structured learning programs and certification goals to strengthen BriteCore and insurance domain fluency. • Mentor through live configuration reviews, retrospectives, and day-to-day problem solving. • Design and implement repeatable execution patterns across requirements intake, configuration, validation, and release workflows. • Establish measurable KPIs and SLAs to track team performance, throughput, and quality. • Build dashboards and feedback loops that make operational performance visible and enable data-driven decisions. • Identify process bottlenecks and lead targeted improvement initiatives to increase predictability and velocity. • Partner closely with Product, Actuarial, and Underwriting to clarify requirements early and reduce rework. • Facilitate structured working sessions to align business intent with configuration feasibility. • Own configuration stability, release hygiene, and incident response. • Champion adoption of AI-assisted tools for requirements summarization, configuration validation, and documentation. • Establish effective overlap windows, communication norms, and handoffs between U.S., India, and nearshore teams.

Role Description We're building Bitso's Acquisition engineering function from the ground up, and we need an Engineering Manager who can lead with both code and context. In this hands-on role, you'll split your time between writing production code and building a high-performing team — shaping how Bitso acquires and activates the next generation of crypto users across Latin America. This isn't a traditional management role where you sit on the sidelines. You'll be deep in the codebase alongside your team while driving the people, processes, and product decisions that make the Acquisition squad successful. If you're energized by the idea of shipping code in the morning and running a career development conversation in the afternoon, this role is for you. Qualifications - 5+ years of software engineering experience, having reached a Senior Engineer level or above before transitioning into management - 2+ years of experience managing engineers, including running performance reviews, career development, and hiring processes - Strong backend engineering experience, with proficiency in Java and Spring Framework - Front End development experience. Experience with React and modern web development strongly preferred, though equivalent FE expertise is welcome - Proven ability to work autonomously and balance technical execution with management responsibilities - Experience collaborating directly with Product, Marketing, Design, and Data stakeholders to translate business goals into technical solutions - Comfortable defining and improving engineering processes, delivery practices, and team workflows - Strong communication skills in English (written and spoken), with the ability to document decisions, present trade-offs, and align cross-functional partners - Experience building and shipping user-facing products in fast-paced environments Requirements - Experience with React Native or cross-platform mobile development - Familiarity with growth/marketing tools such as CleverTap, Adjust, or Amplitude - Knowledge of experimentation frameworks and A/B testing methodologies - Experience with SEO technical requirements and web performance optimization - Background in crypto, fintech, or high-growth technology companies - Deeper frontend experience with React, Next.js, and Typescript beyond the basics - Familiarity with observability and monitoring tools (e.g., Datadog, Splunk) What You Will Do - Lead and grow the Acquisition engineering squad, owning both technical delivery and team health - Write production code alongside your team, expect to contribute meaningfully to the codebase across backend and web - Architect and drive the technical direction for growth infrastructure: acquisition funnels, referral systems, SEO, and landing page platforms - Run people management processes: 1:1s, performance reviews, career development plans, and hiring as the team scales - Collaborate with Product Managers, Marketing, Design, and Data Science to define priorities and deliver measurable business outcomes - Establish and refine engineering processes, delivery cadences, and quality standards for the squad - Balance feature delivery with technical health, making trade-off decisions transparent to stakeholders - Champion a culture of experimentation, measurement, and iteration — ensuring Acquisition initiatives are data-informed Benefits - Me Time program, including unlimited paid time off - Remote-first work environment - Employee Stock Option program - Zero trading fees through our Bitso Alpha app - Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave - Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina Company Description With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. When we hire people for our team, we specifically test for the following traits in addition to our cultural values: - Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges - High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility - Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity - Self-Management: We look for individuals who can independently manage their work, career, and professional development