• Installation and commissioning of power transformers • Routine maintenance, testing, and inspections of power transformers • Troubleshooting and repairs of electrical, mechanical, and control system issues • Compliance with company policies, safety standards, and regulatory requirements • Collaboration with assigned crew and other departments to resolve complex issues • Extensive travel to customer sites for on-site support

• Supervise and coordinate the activities of field service technicians and resources. • Conduct tailboard meetings and safety briefings. • Oversee the execution of field projects, ensuring safety and timely within-budget completion. • Provide technical guidance and support to the team. • Address and resolve any safety incidents or concerns directly with the Filed Service Safety Administrator.

• Support the Power Solutions Division through accurate forecasting • Manage and populate the master schedule for service operations • Act as liaison between manufacturing and field service leadership • Track transformer shipping schedules and lead alignment of expectations • Manage logistics for transformer oil delivery and communication with crews

• Identifying high potential surgeons, accounts and geographical regions within the sales territory • Developing a business plan focused on achieving and exceeding predefined sales targets • Monitoring progress against the sales execution plan and regularly updating business plans as appropriate • Negotiate with key hospital accounts to achieve favorable terms for Ciliatech products • Identify, book, arrange and be present for key customer events such as congresses and customer meetings • Monitoring promotional spend against annual budgets • Identify and execute optimal follow up schedules with individual customers in order to ensure relationship maintenance, best practice sharing and salesgrowth within accounts • Master Ciliatech products – become a full expert in the concepts, clinical data, surgical technique and associated indications and conditions • This will require passing validations (exams) en-route to reaching official ‘certification’ status as a surgical trainer • Become an expert on related competitor and/or alternative treatment modalities for the specific indications that our products treat • Take full responsibility to train surgeons and associated healthcare professionals (i.e. Operating Room staff) on the correct procedures, indications and surgical technique for safe and successful implantation of Ciliatech products into patients’ eyes • Attend national and international congresses as directed by senior leadership team • Follow trends and publications in the MIGS Industry in order to maintain the most up to date competitor and disease area knowledge