• Demonstrating high-level customer service skills, professional etiquette, and service excellence, provides telephone screening for individuals who utilize SCS Access • Determines client eligibility for services and verifies insurance coverage or provides information on sliding scale options when applicable • Obtains all information effectively and efficiently (i.e., demographic and clinical information) and records accurately documentation in the electronic database • Demonstrates knowledge and competency in effective triage and intervention, ensuring that appropriate referrals are provided, and follow-up is made to verify that connection • Effective routes/transitions to CIC/Crisis team and/or identified program needs as appropriate • Promotes a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large • Ensures compliance with all defined organization and Access standards • Adheres to all department and organization requirements as defined. • Performs other duties as assigned.

• A Diabetes Nurse Educator is needed with a Certified Diabetes Care and Education Specialist (CDCES) certification — This specialized nurse who helps patients manage diabetes and prediabetes will be remote. They will teach patients how to monitor blood sugar, administer insulin, adjust diets, and adopt lifestyle changes to prevent

• A Diabetes Nurse Educator is needed with a Certified Diabetes Care and Education Specialist (CDCES) certification • This specialized nurse who helps patients manage diabetes and prediabetes will be remote. • They will teach patients how to monitor blood sugar, administer insulin, adjust diets, and adopt lifestyle changes to prevent

• Teach patients how to monitor blood sugar • Administer insulin • Adjust diets • Adopt lifestyle changes to prevent diabetes complications