Currance logo
Currance

Transforming revenue cycle differently. Improving healthcare together.

ARS Team Lead

GeneralGeneralFull TimeRemoteSeniorTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 20 moreAll locations: Arizona | California | Colorado | Florida | Illinois | Iowa | Louisiana | Montana | Nebraska | Nevada | New Jersey | North Carolina | Oklahoma | Missouri | Pennsylvania | South Dakota | Tennessee | Texas | Virginia | Washington | Wisconsin

Posted

1 day ago

Salary

$23 - $24 / hour

Seniority

Senior

High School3 yrs expEnglish

Job Description

ARS Team Lead

Currance

• Mentor assigned Account Resolution Specialists (ARS), providing continuous feedback to promote improved productivity and effectiveness of their work efforts. • Serve as the first point of escalation for difficult or unresolved accounts. • Assist in assigning daily work to team members based on priority, complexity, and individual skill sets. • Review, approve, and post adjustments as necessary. • Ensure timely follow-up on assigned accounts and adherence to payer guidelines while meeting established performance expectations. • Handle accounts requiring advanced payer knowledge, contract review, and multi-step resolution processes. • Submit claims in accordance with Federal, State, and payer guidelines. • Research, analyze, and resolve claim errors and rejections, ensuring accurate corrections are made. • Minimize claim denials and returns due to controllable errors by ensuring correct submissions. • Stay current with payer updates and process changes for precise claim management. • Investigate, follow up, and collect on insurance accounts receivable, escalating stalled claims as necessary. • Verify accounts for accurate liability and payer balance. • Communicate payer-specific issues to the team and management. • Lead and contribute to daily shift briefings. • Support onboarding new hires. • Perform additional assigned tasks as required.

Job Requirements

  • High school diploma or equivalent required; Associate degree preferred
  • CRCR certification or completion of certification required within 90 days of hire.
  • Minimum 3 years of experience securing medical claim payments from health insurance companies, experience managing claim follow-up and appealing denied claims with healthcare vendors or providers.
  • Prior mentoring experience.
  • Experience using EMR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms to support billing and account resolution.
  • Proficiency in Microsoft Office Suite, Teams, and various desktop applications.
  • Understanding of Healthcare Revenue Cycle administration rules and regulations.
  • Knowledge of ICD-10 diagnosis and procedure codes as well as CPT/HCPCS codes.
  • Strong investigative skills to identify and resolve reasons for non-payment on medical accounts.
  • Proficiency in computers and Microsoft Office Suite/Teams, with experience using GoToMeeting/Zoom.
  • Ability to make informed decisions and take appropriate action.
  • Demonstrates a positive attitude and pleasant demeanor at work.
  • Willingness to learn, grow, and respond constructively to feedback for continuous improvement.
  • Professional interaction with colleagues and punctual, dependable work habits.
  • Ability to adapt easily to change and perform duties with ethical decision-making.
  • Demonstrates accountability, responsibility, and accomplishments in the revenue cycle process.

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