Title: Business Intelligence Support Analyst Location: MI-Admin Office Building (AOB) Full time Hybrid Business Intelligence Support Analyst– The Auto Club Group What you will do: Support management and senior staff in the research, analysis and development of Business Intelligence (BI) solutions. Identify areas for data quality improvement and provide support in the resolution of data quality problems. Provide training and support to end users regarding BI solutions and the IBI data warehouse. Assist management and senior staff with the development of proposals and business cases. Develop end user documentation and communication plans. Analyze and assess the impact of changes to Actuarial, Underwriting, Sales, Processing and Claims procedures/systems including rate revision changes on data and reporting requirements. Assist in the development of data management quality assurance standards and processes. Participate in root cause analysis and problem-solving activities as needed. Maintain Competency Center documents including procedures and communications. Supervisory Responsibilities: None How you will benefit: Business Intelligence Support Analyst will earn a competitive salary of $70,000 - $87,000 annually with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: - 401k Match - Medical - Dental - Vision - PTO - Paid Holidays - Tuition Reimbursement We’re looking for candidates who: Required Qualifications: Education: - College level coursework in Business Administration, Information Systems, Statistics, Insurance or related field Experience: - Programming experience using SAS, Easytrieve, SQL, HTML and Javascript - Creating web pages - Auditing, balancing and reconciling data - Analyzing procedures to identify and correct errors - Preparing reports, correspondence and project plans - Acceptance testing including assisting in the development of test scenarios and test data - PC software applications (e.g. MS Office, Excel, Access, SAS or other statistical software) - Control languages (e.g., JCL) Knowledge and Skills: - Technology project lifecycle and various analytic and project management tools - PC software applications (e.g. Visio, ERWIN, Process Mapping tools, etc.) - Data management quality assurance standards and processes Ability to: - Communicate effectively with others in a work environment and public - Analyze information and business process flows - Utilize business intelligence tools (i.e., SQL, Data Studio, SAS, Oracle BI) - Explore alternative approaches to existing process and project objectives - Identify coding issues and recommend improvements to the system - Understand technology as it relates to business Preferred Qualifications: Education: - Associate degree in Business Administration, Information Systems, Statistics, Insurance or related field Experience in/with: - Documenting business processes - Insurance (e.g. Actuarial, Claims, Underwriting, etc.) processes and procedures - P&C insurance products, trends and practices Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.

• Serve as the primary analytics partner to your assigned product team. • Attending sprint reviews, PI planning, and discovery sessions as a full participant, not a data supplier • Own the measurement plan for your assigned product portfolio. • Defining KPIs, funnels, and success metrics before they ship • Be the first touchpoint for product leader data needs, responsible for identifying solutions both home-grown and in partnership with other data and analytic teams, including our own data science team. • Evaluate the effectiveness of the digital product strategy and recommend adjustments when needed to drive outcomes. • Build and maintain product performance dashboards in PowerBI that drive active product decisions • Analyze member behavior across the digital experience, funnel drop-off, feature adoption, session depth, and engagement patterns • Work with Data Science teams to design and analyze A/B tests and experiments, communicate results clearly without overstating significance • Write and maintain SQL and Python to support analysis and automate recurring data pulls • Translate complex findings into clear, opinionated recommendations for product managers and senior leadership

• Process, reconcile and prepare investor reports for complex portfolios • Reconciles investor remittances up to $40,000,000 • Maintain and enhance procedures and controls for reporting activity • Assist in the preparation of audits • Point of contact for investors regarding outstanding checks and remittance differences • Provide support to resolve compliance or regulatory issues • Monitor, research and resolve unapplied funds and outstanding receivables • Ensure remittances are completed accurately and on time

Role Description We’re hiring a Director, Finance & Business Intelligence to lead the BI and financial analytics function that powers executive and operational decision-making across Nscale’s infrastructure business. This role will own the dashboards, models, reporting systems, and data governance needed to give leaders a trusted view of performance across financial planning, operational delivery, capacity investment, vendor performance, and accounting operations. You’ll work closely with Finance, Engineering, Commercial, Strategic Project Management, Vendor Management, and operational platform owners to ensure reporting is accurate, actionable, and aligned to business priorities. This is a US-based role. What You’ll be Doing - Own BI infrastructure strategy, including dashboard architecture, reporting systems, data pipelines, data governance, and KPI frameworks. - Build and maintain dashboards tracking Time-to-Power, vendor SLA performance, CapEx versus budget, program delivery health, and other executive-level operational and financial metrics. - Develop financial models for capacity planning, new programme investment cases, cost optimisation, and site investment decisions. - Lead FP&A operations, including annual budget development, rolling forecasts, variance analysis, and executive reporting. - Partner with Engineering and Commercial teams to translate operational, commercial, and capacity data into clear financial insight. - Oversee accounting operations, ensuring accruals, receipting, period-close activities, and vendor payment workflows are accurate and completed on time. - Own reporting configuration, dashboard buildouts, data maintenance, and KPI frameworks across operational platforms such as Jira, ServiceNow, Sunbird DCIM, Linear, Procore, Salesforce, or equivalent systems. - Coordinate closely with Vendor Management to ensure platform contracts, SLAs, data access, integrations, and reporting requirements support the needs of the Finance BI function. - Manage and develop senior team members across analytics, reporting, accounting, and financial operations. Qualifications - 8+ years of experience across business intelligence, analytics, FP&A, financial systems, or a closely related field. - Experience operating in infrastructure, datacenter, cloud, AI infrastructure, capital-intensive, or complex operational environments. - Deep expertise with BI platforms such as Power BI, Tableau, Looker, or equivalent tools, with strong data modelling and financial modelling capability. - Proven ability to build, govern, and scale a BI or financial analytics function from the ground up. - Experience configuring or maintaining operational platforms for reporting and data output purposes, including Jira, ServiceNow, Sunbird DCIM, Linear, Procore, Salesforce, or similar systems. - Strong FP&A capability, including budgeting, forecasting, variance analysis, executive reporting, and investment case modelling. - Ability to translate complex financial and operational data into clear executive narratives and practical business recommendations. - Strong leadership skills, with experience managing senior individual contributors or managers and creating clarity across cross-functional teams. - Highly organised, commercially minded, and comfortable operating with urgency in a fast-moving scale-up environment. Nice to Have - Bachelor’s degree in Finance, Data Science, Information Systems, or a related field. - CPA, CFA, MBA, or equivalent advanced qualification. - Experience with datacenter delivery, capacity planning, infrastructure investment, vendor SLA reporting, or operational finance for large-scale technical environments. - Experience partnering with vendor management, systems integration, or platform ownership teams on reporting and data requirements. Why this role matters Nscale is scaling quickly, and leadership needs a trusted, accurate, and connected view of financial and operational performance. This role will create the single source of truth for BI, FP&A, accounting operations, and operational platform reporting, enabling better decisions across capacity, investment, delivery, and cost control. Benefits - Highly competitive US compensation package, with base, bonus, equity, and reviews every 12 months. - Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. - Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. - Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. - Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. Salary Range $180,000 — $240,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here .