• Assisting our German payroll specialist with our outsourced payroll services in Germany. • Communicating to customers about the German payroll landscape, servicing them with a seamless payroll service. • Connecting our systems and processes and training your colleagues. • Advising and helping clients translate their foreign HR policies into employment relationships for their selected employees in Germany. • Ensuring the employees are paid accurately while adhering to the local laws.

• Ensure payroll is executed accurately, compliantly, and on time across complex U.S. payroll operations • Monitor quality and efficiency while continuously improving the employee and stakeholder experience • Lead, coach, and develop a geographically distributed payroll team, building resilience and shared accountability • Serve as a trusted partner to HR, Finance, Tax, Treasury, and Technology, driving alignment and issue resolution • Identify operational risks, strengthen controls, and support audit and regulatory requirements • Drive standardization, automation, and data-driven enhancements to improve scalability and performance

• Manage payroll activities in Germany independently • Support outsourced payroll services in Germany • Communicate with customers regarding the German payroll landscape • Ensure accurate and timely payroll processing while adhering to local laws and regulations

• SOP Lifecycle Ownership: Lead the creation and maintenance of Standard Operating Procedures for your assigned domain. You will draft complex tax and payroll workflows in Notion, ensuring they are verified for accuracy with Legal and Compliance stakeholders. • Content Alignment: Own the integrity of our knowledge base. You will conduct quarterly audits of your assigned domain to ensure Zendesk (external) and Notion (internal) content are 100% aligned with evolving global labor laws. • Information Design: Structure documentation for maximum discoverability. You will leverage Notion databases and advanced formatting to ensure resources are searchable and intuitive, rather than static "walls of text." • Learning Pack Creation: Design comprehensive "Learning Packs" for new initiatives. This includes a technical written guide, a 2-minute "how-to" video snippet, and a Docebo assessment for team certification. • Async Module Development: Build engaging, interactive training modules using Rise by Articulate, translating dense technical updates into digestible, self-paced learning journeys. • Knowledge Application: Act as a bridge between theory and practice, ensuring the team doesn't just read the "how" but deeply understands the "why" behind payroll nuances. • Data-Driven Enablement: Proactively analyze support ticket spikes and internal friction points. You will determine if the solution requires a new SOP, a video walkthrough, or a live deep-dive training session. • Cross-Functional Leadership: Support payroll projects from inception to completion, acting as the enablement lead to ensure all documentation is robust, localized, and ready for launch.