• Coordinate appointments between families and therapists efficiently • Communicate with families and therapists via phone, email, and other communication channels professionally • Assist with scheduling, rescheduling, and managing complex appointment changes • Maintain accurate scheduling records and update internal systems accordingly • Resolve scheduling conflicts in a professional, empathetic, and timely manner • Build and maintain positive relationships with both families and therapists • Work closely with the Scheduling Manager to ensure smooth daily operations • Follow up proactively to ensure appointments are confirmed, locked in, and completed • Deliver exceptional customer service during every single interaction

• Provide therapy services for children and adolescents • Work alongside experts in psychiatry and psychology • Collaborate with a multidisciplinary team • Deliver impactful care to underserved communities • Focus on patient care without administrative burdens

• Develop and monitor treatment plans • Provide therapy services and connect patients with essential community resources • Document patient services in electronic health records accurately and in real time • Use standardized assessment tools and exhibit strong diagnostic skills, contributing to our commitment to high-quality care

• Join the Iris Telehealth in our mission to increase access to high-quality mental health care. • Be considered for future opportunities and stay connected with the Iris team. • Deliver impactful care to underserved communities and work with a multidisciplinary team to enhance access to high-quality behavioral health care.