• Administer and optimize Coupa Procure‑to‑Pay • Manage integrations with Oracle Fusion Payables • Partner with Procurement and AP teams • Support quarterly releases and continuous improvement • Validate integrations in a SOX‑controlled environment

• To support the Learning Experience Manager in the evolution and development of our online platforms in line with product enhancement and updates. • Work with other Davies teams and communicate changes which impact their working practices. • Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to the Learning Experience Manager and Lead Product Managers. • Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact. • Reporting on Thrive usage data and metrics. • Working with the Learning Experience Manager to produce management information that captures key metrics and relevant information for board packs. • Working with our third-party platform suppliers to maintain and schedule required projects which require implementation. • Resolving queries on our MS Teams channels from colleagues relating to learning content on Thrive and components on Aptem. • To take responsibility for personal development and completion of the level 3 Business Administrator apprenticeship with support from the Learning Experience Manager and be proactive and willing to invest in own development subject to the availability of appropriate resources and job/organisational requirements. • To carry out all duties and responsibilities in accordance with all Davies Group HR Policies. • To work towards achievement and/or exceeding of targets set. • To undertake any other such comparable duties as may be reasonably required by the Line Manager or his/her delegated alternative.

• Coordinating and scheduling training sessions across multiple programmes • Managing enrolments and issuing joining instructions • Booking trainers, venues, accommodation, and logistics • Liaising with vendors (hotels, catering, print suppliers, etc.) • Handling participant and stakeholder queries via phone and email • Ensuring sessions run smoothly and on schedule • Maintaining accurate records across systems and reporting tools • Identifying opportunities to improve processes and service delivery

• Administer and support the NetSuite ERP system, focusing on Financial, Inventory Management, Asset Management (RF-Smart), Advanced Revenue Management (ARM) and customization features. • Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes. • Develop, test, and deploy customizations, scripts, workflows, and reports within NetSuite; SuiteScript development experience is a plus but not required. • Ensure data integrity, compliance and audit support for SOX regulations. • Coordinate with IT in managing NetSuite integrations with other business systems. • Provide ongoing support and training for NetSuite users, addressing issues and implementing best practices. • Develop and maintain documentation related to NetSuite configurations, processes, and procedures. • Monitor system performance, conduct regular audits, and implement necessary updates and enhancements. • Verify through various testing practices (e.g., UAT) that NetSuite solutions meet functional specifications and resolve specified business problems. • Work with external vendors and consultants as needed to support NetSuite-related projects and initiatives. • Administer and maintain all NetSuite environments (Production, Sandbox, and Development), including configuration, ongoing tuning, and environment-specific testing prior to deployment. • Monitor and assess the impact of semi-annual NetSuite release updates; communicate breaking changes and coordinate testing and remediation efforts across affected teams. • Build and maintain saved searches, SuiteAnalytics reports, KPIs, and dashboards to support operational and financial reporting needs across the organization. • Design, maintain, and periodically audit user roles and permissions to ensure access aligns with job function and supports segregation of duties and SOX compliance requirements. • Manage data integrity through CSV imports, mass updates, data cleanup, and deduplication; ensure accurate migration of data from external systems into NetSuite. • Manage system changes through a formal change management process, including documentation, ticketing, and maintaining an audit trail that supports internal controls and external audit review.