• To support the Learning Experience Manager in the evolution and development of our online platforms in line with product enhancement and updates. • Work with other Davies teams and communicate changes which impact their working practices. • Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to the Learning Experience Manager and Lead Product Managers. • Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact. • Reporting on Thrive usage data and metrics. • Working with the Learning Experience Manager to produce management information that captures key metrics and relevant information for board packs. • Working with our third-party platform suppliers to maintain and schedule required projects which require implementation. • Resolving queries on our MS Teams channels from colleagues relating to learning content on Thrive and components on Aptem. • To take responsibility for personal development and completion of the level 3 Business Administrator apprenticeship with support from the Learning Experience Manager and be proactive and willing to invest in own development subject to the availability of appropriate resources and job/organisational requirements. • To carry out all duties and responsibilities in accordance with all Davies Group HR Policies. • To work towards achievement and/or exceeding of targets set. • To undertake any other such comparable duties as may be reasonably required by the Line Manager or his/her delegated alternative.

• Coordinating and scheduling training sessions across multiple programmes • Managing enrolments and issuing joining instructions • Booking trainers, venues, accommodation, and logistics • Liaising with vendors (hotels, catering, print suppliers, etc.) • Handling participant and stakeholder queries via phone and email • Ensuring sessions run smoothly and on schedule • Maintaining accurate records across systems and reporting tools • Identifying opportunities to improve processes and service delivery

• Administer and support the NetSuite ERP system, focusing on Financial, Inventory Management, Asset Management (RF-Smart), Advanced Revenue Management (ARM) and customization features. • Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes. • Develop, test, and deploy customizations, scripts, workflows, and reports within NetSuite; SuiteScript development experience is a plus but not required. • Ensure data integrity, compliance and audit support for SOX regulations. • Coordinate with IT in managing NetSuite integrations with other business systems. • Provide ongoing support and training for NetSuite users, addressing issues and implementing best practices. • Develop and maintain documentation related to NetSuite configurations, processes, and procedures. • Monitor system performance, conduct regular audits, and implement necessary updates and enhancements. • Verify through various testing practices (e.g., UAT) that NetSuite solutions meet functional specifications and resolve specified business problems. • Work with external vendors and consultants as needed to support NetSuite-related projects and initiatives. • Administer and maintain all NetSuite environments (Production, Sandbox, and Development), including configuration, ongoing tuning, and environment-specific testing prior to deployment. • Monitor and assess the impact of semi-annual NetSuite release updates; communicate breaking changes and coordinate testing and remediation efforts across affected teams. • Build and maintain saved searches, SuiteAnalytics reports, KPIs, and dashboards to support operational and financial reporting needs across the organization. • Design, maintain, and periodically audit user roles and permissions to ensure access aligns with job function and supports segregation of duties and SOX compliance requirements. • Manage data integrity through CSV imports, mass updates, data cleanup, and deduplication; ensure accurate migration of data from external systems into NetSuite. • Manage system changes through a formal change management process, including documentation, ticketing, and maintaining an audit trail that supports internal controls and external audit review.

Creative Development Administrator Location: Chatsworth, California, USA Work Arrangement: Hybrid Job Type: Full-time (Exempt) Salary: $27.00 per hour Work where your work matters. Work at CCRC. Description CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! General Summary: Under general supervision, the Creative Development Administrator will be responsible for providing comprehensive operational support to the Creative Development team. This role is pivotal in ensuring the smooth execution of public-facing creative development projects and contributes to the success of various initiatives, including the Milestones & More child development play kits, IDEAL Academy digital training platform, and Creative Bridge’s full-service print shop. Essential Duties And Responsibilities Within a team structure, this position will perform the following responsibilities: Administrative Support (40%) Finance and Budget Support (30%) Project Coordination and Collaboration (20%) Data Management (10%) Job Specifications Minimum Required - Education: High School diploma or equivalent - Experience: 3 years of experience in an administrative support role, preferably within a Communications team. - Technical Requirements: Proficiency in Microsoft Office Suite - Bilingual Required: N/A - Travel: Some travel/business related driving required. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance - Work Schedule: Full-Time, Hybrid. M-F Standard Working hours. Ability to work a non-traditional work schedule, including early mornings, late evenings and weekends. - Work Environment: Combination of office and warehouse environments with moderate noise levels. - Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history/experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification/clearance to the standard background check as part of the recruitment and selection process, including: - Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90). - Health Clearance: For positions working directly with the public in a child/ community care or child/community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93) - MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required. - Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341) - CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866) - Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995) - Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5.) Preferred All minimum requirements above met, plus: - Education: Bachelor’s preferred. - Bilingual preferred. Ability to converse, write and/or translate in English and Armenian / Spanish At CCRC, passion and meaningful work is rewarded! We offer employees: - Competitive compensation package - Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance - Basic Life Insurance and Long Term Disability are paid for by CCRC - Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting - Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break - Opportunities for learning and professional development, including education reimbursement - Employee Assistance and Wellness Programs - 501(c) (3) designation-You can apply for Public Service Loan Forgiveness! We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles. Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.