We are Europe's high-power charging network for electric vehicles.
Field Service Engineer – Germany
Location
Germany
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Field Service Engineer – Germany
IONITY
• Provide diagnostic and technical support during servicing of High-Power Charging Stations • Travelling to HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues • Provide technical support in order to minimize system downtime • Onsite root cause analysis, service, repair and maintenance actions • Ordering and handling of spare parts for HPC stations • Debug systems and perform remote diagnostics on field failures by reviewing data logged • Support in developing processes, documentation and diagnostic knowledge for standard service actions • Recognize trends and patterns in field failures and feedback to the central team to drive improvements • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place
Job Requirements
- Professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC)
- Additional certifications in Environmental, Health, and Safety are highly desirable
- High Voltage Certification is a plus
- Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment
- Technical degree in Electrics or a related field
- Proficient in reading and interpreting mechanical drawings and electrical schematics
- Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices
- Familiarity with common workplace and database software, particularly MS Office
- Strong organizational and documentation abilities
- Excellent written and oral communication skills in English and German; additional European languages are a plus
- Proven ability to work and communicate effectively with external service providers
- Ability to manage multiple tasks and challenges simultaneously
- Availability for off-hours calls and work
- Willingness to travel, sometimes on short notice, with the potential for extended trips
- Demonstrates a get-it-done mentality in all situations
- Capable of working independently with minimal supervision.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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