IONITY logo
IONITY

We are Europe's high-power charging network for electric vehicles.

Field Service Engineer – Germany

Field EngineerField EngineerFull TimeRemoteMid LevelTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

2 days ago

Salary

0

Seniority

Mid Level

Professional Certificate2 yrs expGermanEnglish

Job Description

Field Service Engineer – Germany

IONITY

• Provide diagnostic and technical support during servicing of High-Power Charging Stations • Travelling to HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues • Provide technical support in order to minimize system downtime • Onsite root cause analysis, service, repair and maintenance actions • Ordering and handling of spare parts for HPC stations • Debug systems and perform remote diagnostics on field failures by reviewing data logged • Support in developing processes, documentation and diagnostic knowledge for standard service actions • Recognize trends and patterns in field failures and feedback to the central team to drive improvements • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place

Job Requirements

  • Professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC)
  • Additional certifications in Environmental, Health, and Safety are highly desirable
  • High Voltage Certification is a plus
  • Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment
  • Technical degree in Electrics or a related field
  • Proficient in reading and interpreting mechanical drawings and electrical schematics
  • Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices
  • Familiarity with common workplace and database software, particularly MS Office
  • Strong organizational and documentation abilities
  • Excellent written and oral communication skills in English and German; additional European languages are a plus
  • Proven ability to work and communicate effectively with external service providers
  • Ability to manage multiple tasks and challenges simultaneously
  • Availability for off-hours calls and work
  • Willingness to travel, sometimes on short notice, with the potential for extended trips
  • Demonstrates a get-it-done mentality in all situations
  • Capable of working independently with minimal supervision.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

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