• Own the end-to-end solution architecture including process design, configuration, integrations, reporting, and data migration. • Develop scalable solution blueprints aligned with business objectives and industry best practices. • Present architecture options, trade-offs, and strategic recommendations to business and technology stakeholders. • Lead discovery workshops and requirement gathering sessions. • Translate business requirements into detailed functional and technical solution designs. • Define implementation roadmaps and ensure alignment with enterprise architecture standards. • Design and oversee integrations between Blue Yonder and enterprise systems. • Provide architecture and configuration guidance across Inbound and Outbound Logistics, Warehouse Operations, Order Promising, and more. • Define non-functional requirements including scalability, performance, security, monitoring, and resiliency. • Lead SIT and UAT strategy, defect triage, and production readiness activities. • Ensure solution quality through governance reviews and stakeholder approvals. • Partner closely with business leaders, product owners, technical teams, and executives.

• Develop and drive key partnerships with Philips Healthcare counterparts and customers. • Meet or exceed monthly orders volume for full portfolio including Imaging Systems and Ultrasound. • Collaborate with cross-functional partners to own the service forecast.

• Define and drive enterprise-level technical solutions and approaches • Lead solution design and develop key artifacts including process diagrams and concepts of operation • Serve as a senior technical authority and maintain deep expertise of technologies and industry practices • Partner cross-functionally with executive stakeholders in the company’s business units • Influence early-stage opportunity shaping by leading technical engagement to government Requests for Information (RFIs) and Sources Sought notices • Direct technical solution strategy development for select opportunities during the business development lifecycle • Oversee development of compliant, compelling, and cost-effective technical solutions and proposals • Lead the creation and execution of technical win strategies and themes that resonate with decision makers • Provide executive-level oversight of cost strategy • Collaborate with proposal writers to articulate overarching approach and lead solution sessions • Author and deliver strategic thought leadership content

Role Description The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales — ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. - Own the end-to-end pre-sales function for the assigned region or segment. - Collaborate with the Sales Director supporting the assigned region or segment. - Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers. - Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility. - Own the strategic relationship with the most complex and highest-value prospects in the region. - Drive alignment between Sales leadership, Product, and Delivery. - Own the regional pre-sales methodology, tooling, and enablement assets. - Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery. Qualifications - Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS. - Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies. - Proven ability to lead and close complex, high-value enterprise deals. - Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring. - Experience designing and reviewing complex solution architectures involving SaaS platforms. - Demonstrated ability to build and develop high-performing pre-sales teams. - Excellent executive communication and facilitation skills. - Experience building reusable pre-sales assets and enablement programmes. - Fluency in English (written and verbal) at a professional level. - Willingness and ability to travel internationally as required. Requirements - Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral. - Background in computational linguistics, NLU model design, or dialogue management. - Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU. - Additional European languages — German or other DACH-market languages are a strong advantage. - Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco. - Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms. - Experience working in a scale-up or high-growth enterprise software environment. Benefits - Fixed compensation. - Long-term employment with vacation days. - Development in professional growth (courses, training, etc.). - Being part of successful cutting-edge technology products. - Proficient and fun-to-work-with colleagues. - Apple gear. Company Description Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success.