• Specialize primarily in the start-up and commissioning process for a variety of chiller technologies. • Work on HVAC equipment, such as air handlers, custom DX equipment, and packaged rooftop systems. • Independently troubleshoot and repair HVAC systems. • Serve customers across the nation, requiring approximately 80% travel.

• Define and execute the Walmart Connect channel strategy, including campaign structure, budget allocation, and testing roadmap • Identify high-impact opportunities to scale performance based on early pilot results and performance data • Develop channel-specific playbooks for campaign setup, optimization, and reporting • Translate campaign insights into clear, actionable recommendations for internal stakeholders and (as needed) clients • Own hands-on keyboard execution across Walmart Connect campaigns (setup, trafficking, optimization, pacing) • Build and manage campaigns across Sponsored Products, Sponsored Brands, and DSP (as applicable) • Monitor performance daily and optimize against key KPIs (ROAS, CPA, CTR, conversion rate) • Troubleshoot performance issues and identify root causes quickly using data • Establish reporting frameworks and dashboards to track performance and surface insights • Partner with the Head of Paid Media and cross-functional teams (Client Services, Creative, Analytics) to ensure integrated campaign execution • Act as the internal subject matter expert on Walmart Connect—supporting campaign planning and troubleshooting • Collaborate with internal stakeholders to ensure alignment between media strategy and broader campaign goals • Participate in client-facing conversations when needed to represent strategy and performance • Stay on top of Walmart Connect updates, betas, and best practices, bringing forward new opportunities proactively • Benchmark performance and identify optimization opportunities based on industry trends and competitor activity • Continuously refine internal processes to improve efficiency, scalability, and performance outcomes • Lead the development of training materials and enablement sessions for internal media buyers

• Communicates with transferee to ensure the highest level of customer service and satisfaction • Provides timely updates on the shipment status • Proactively identifies and communicates potential problems in a move before they happen • Properly educates transferees on the move process to ensure transferee is aware of the flow of a move • Updates and completes all data in required DOS/GSA transportation database systems • Enters and updates all data into JK systems, and ensures all data is complete and accurate • Can accurately associate move types and methods of travel within JK systems and ensure data associated to those types is accurate • Submits and follows up timely on all GSA 3080 submissions • Reviews and understands all requirements, and standards as specified in the HTOS and applicable government tenders and contracts • Works with and builds relationships with government counselors, to develop strong two-lane communication with government clients • Identify and assigns vendors to support JK government relocations • Works, and communicates with vendors to ensure move completion and contractual requirements are met • Other administrative duties as assigned

• Meet regularly with assigned students in scheduled 1:1 mentorship sessions • Reinforce key sterile processing concepts aligned to CRCST exam domains • Support students in translating coursework into real-world sterile processing workflows • Help students build confidence navigating unfamiliar healthcare terminology and environments • Provide encouragement, accountability, and structured progress guidance • Help students prepare for the CRCST certification exam • Reinforce domain-level understanding including: • Share practical strategies for exam preparation and knowledge retention • Help students identify areas requiring additional review • Help students understand expectations of hospital-based sterile processing environments • Share examples from real sterile processing workflows • Support students in connecting technical learning to workplace responsibilities • Reinforce professionalism expectations within healthcare settings • Respond to student questions related to course concepts between mentorship sessions • Maintain visibility into student engagement and learning progress • Escalate risk signals to the Springboard support team when appropriate • Partner with Live Instructors and Springboard’s learning team to surface student learning trends • Share feedback on where students struggle with CRCST-aligned material • Contribute insights that help strengthen the learning experience during program launch