• The management of the assigned projects and/or cases. • Adherence to the general company processes • Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. • Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; • Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals; • Document each activity in program specific database. • Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager. • Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences. • Participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring. • Responsible to report all Adverse Events to the assigned units/departments

Role Description Organize, and execute processes related to 1st mortgage and equity loans. Effectively manage a pipeline of mixed product types including: - Conventional - FHA - Jumbo products - Purchase and refinance transactions - Owner-occupied, 2nd home, and investment loan types including manufactured housing and condominiums Partner with the internal and external Home Loan Advisors to ensure accurate, efficient and timely loan processing. Qualifications - Successful completion of High School curriculum is preferred. Additional work experience may be considered in lieu of a High School diploma. - Five years or more experience in a financial institution processing Home Loans handling routine to complex processes. Recent experience processing FHA loans is required. - Strong analytical and research skills. - Maintain knowledge of real estate industry, Golden 1’s policies/procedures & guidelines, and various investor guidelines, including Fannie Mae and FHA. - Strong oral and written communication skills. - Strong interpersonal skills. - Strong member relation skills. - Accuracy in calculating income related loan transactions. - Ability to manage high volume telephone contact. - Attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate. Requirements - Effective oral and written communication skills required to interact with members and vendor company staff on the telephone and to perform other clerical functions. - Must possess sufficient manual dexterity to skillfully operate standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Heavy telephone volume. Hearing within normal range. - A device to enhance hearing will be provided if needed. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. - Ability to adhere to company established standards for mortgage volume and turn time expectation. Benefits - Remote work opportunity in CA only. - Competitive pay range: $30.76 - $36.00 Hourly. Company Description This job description provides an overview of the general scope and level of work expected to be performed, but it is not an exhaustive list of all duties or responsibilities associated with the position. The credit union reserves the right to modify, add, or remove duties as needed without advance notice.

• Design curriculum frameworks that establish learning principles, standards alignment, pedagogical guidance, material selection guidelines and assessment approaches for digital learning environment. • Define competencies including description, knowledge, skills, rubric, and dependencies. • Develop competency-based curriculum aligned with the framework, including scope and sequence, learning objectives, materials, unit plans, lesson plans, assessments, age-appropriate outcomes. • Collaborate with subject matter experts to ensure learning experiences are pedagogically effective. • Iterate continuously to enhance contextual relevance, learner engagement, and instructional impact.

• Provide on-site technical support across Poland • Manage escalated technical cases from front-line support, validating information, performing deep-dive analysis, and defining corrective actions • Provide remote and on-site support to dealers and technical teams to ensure timely and effective vehicle repair • Produce clear, structured technical reports for OEM and internal stakeholders, highlighting risks, trends, and areas for improvement • Monitor activity KPIs and flag early warning signals on product or process issues • Contribute to technical knowledge base and best practices, supporting continuous improvement of Level 1 agents and workshop