• Increase retention of AIL/NILICO business. • Set up systems for SGA offices that maximize long-term profit. • Increase agencies' conservation of policies. • Track agencies' short-term and long-term retention of business. • Develop quality plans with agencies and track their progress. • Perform other duties as assigned.

• Overseeing all administrative functions, official records, and organizational proceedings. • Directing and controlling all full-time and part-time staff. • Managing hiring and personnel matters. • Ensuring effective coordination with committee leadership to advance the Committee's mission. • Working with banks and lending institutions, ranchers, feedlot owners and operators, etc. • Testifying before the Nebraska Legislature on pending legislation affecting the Nebraska Brand Committee. • Drafting correspondence dealing with agency employees and general public. • Handling problem telephone calls and emails relating to Brand Committee issues.

• Own HighLevel’s growth and success across Australia, serving as the company’s senior leader and representative in the market. • Build and grow HighLevel's agency ecosystem across Australia by developing strategic relationships with agency owners, consultants, educators, influencers, affiliates, and ecosystem partners. • Maintain ownership of the Australian business, including market strategy, revenue growth, investment priorities, and regional P&L performance. • Develop and execute a multi-year vision and market strategy that accelerates customer growth, revenue, partnerships, and brand presence. • Identify and prioritize the highest-leverage opportunities for expansion and investment within the region. • Act as a trusted advisor to executive leadership on regional strategy, market dynamics, and growth opportunities. • Influence company-wide priorities by bringing customer, partner, and market insights back to leadership. • Build the foundation for HighLevel’s long-term presence and expansion throughout Australia and the broader APAC region. • Drive customer acquisition, revenue growth, and market penetration across Australia. • Develop and execute strategies to attract, convert, and activate agency customers throughout Australia, with a focus on increasing agency adoption, platform utilization, and long-term customer value.

• Provide strategic and operational leadership for the Auto Physical Damage line of business across the Claims organization. • Accountable for claim outcomes, technical excellence, customer experience, and financial results related to APD claims. • Drive consistent execution of best practices, ensure regulatory and policy compliance. • Partner with Claims, Underwriting, Finance, Legal, and Analytics to optimize performance. • Set and execute the overall strategy for Auto Physical Damage claims in alignment with enterprise claims and operational goals. • Own APD claim performance, including severity, cycle time, leakage, litigation avoidance, and customer satisfaction metrics. • Lead initiatives to improve operational efficiency, scalability, and consistency across APD claim handling. • Provide strong technical oversight of Auto Physical Damage claim practices, guidelines, and standards. • Ensure consistent, high-quality decision-making across estimating, total loss handling, subrogation, salvage, and vendor management. • Partner with Quality Assurance and Training teams to identify trends and continuously enhance technical capability. • Lead, coach, and develop leaders and teams responsible for APD claims handling. • Use data and analytics to identify trends, risks, and opportunities for improvement. • Hold leaders accountable for performance through scorecards, KPIs, and regular operational reviews. • Drive fact-based decision-making and disciplined execution.