• Identify and sign exceptional talents in the influencer space that align with our agency’s standards. • Act as a trusted advisor, helping your talents amplify their visibility, expand their social media presence, and elevate their personal brands. • Consistently meet and exceed monthly sales, revenue, and retention KPIs by driving exceptional commercial opportunities. • Cultivate and grow existing revenue streams while always keeping an eye out for fresh, innovative possibilities. • Lead the negotiation and execution of sponsorships and brand partnerships, advocating fiercely for your talents' best interests. • Develop tailored personal branding strategies and social media growth techniques across platforms to help your talents thrive. • Play an active role in your talents onboarding process to the Dulcedo family. • Work closely with other Dulcedo members on projects aimed at boosting your talents’ success and building unforgettable partnerships. • Attend industry events and talent meetings outside of regular hours, building connections and staying ahead of trends.

• Identify and sign exceptional talents in the influencer space that align with our agency’s standards. • Act as a trusted advisor, helping your talents amplify their visibility, expand their social media presence, and elevate their personal brands. • Consistently meet and exceed monthly sales, revenue, and retention KPIs by driving exceptional commercial opportunities. • Cultivate and grow existing revenue streams while always keeping an eye out for fresh, innovative possibilities. • Lead the negotiation and execution of sponsorships and brand partnerships, advocating fiercely for your talents' best interests. • Develop tailored personal branding strategies and social media growth techniques across platforms to help your talents thrive. • Play an active role in your talents onboarding process to the Dulcedo family. • Work closely with other Dulcedo members on projects aimed at boosting your talents’ success and building unforgettable partnerships. • Attend industry events and talent meetings outside of regular hours, building connections and staying ahead of trends.

• Manage the day-to-day operation of a team of Service Engineers, including the on-call rota and timesheet management • Provide supervisor on-call phone response for the regions • Provide leadership, support, coaching, and development to your team, including technical guidance and training • Provide cover in the absence of the Regional Operations Manager – Service • Review operational reports and performance data regularly, using insights to drive improvements in productivity, first-fix rate, quality, stock control, and attendance • Carry out site inspections and surveys as required • Act as the Safety, Health and Environmental representative for your team in the field, ensuring all company policies and procedures are adhered to • Demonstrate a comprehensive understanding of all core company products, their repair, and functionality • Be willing and able to work outside normal geographical boundaries when required, demonstrating flexibility to support customer needs • Provide high quality repair and maintenance service • Support team members with repairs and maintain existing equipment and systems across the full product range • Provide support with the installation of assisted living systems (Telecare/Telehealth) • Provide technical assistance to team members and customers when required • Ensure all required paperwork, reports, and documentation are completed accurately and submitted on time • Deliver weekly activity reports in line with company requirements • Resolve customer issues promptly and effectively, following guidance from the Operations Manager – Service • Build strong customer relationships to support contract retention • Participate in client meetings when required to understand needs and strengthen partnerships • Identify issues affecting customer satisfaction and contribute to solutions • Identify and develop revenue growth opportunities and cost-saving initiatives within the customer base

• Coordinating and overseeing transfer activity to DC3 as needed • Monitoring and tracking transfer movements for both LTL and FTL shipments between buildings • Executing wave functions to identify and clear trailers containing unscanned LPNs for both grid and non-grid processes • Assisting with unloading transfer trailers and gridding products as operational needs require • Ensuring transfer accuracy through proper system tracking and communication with operational teams • Supporting overall flow of freight to maintain operational efficiency and service expectations