• Help us use technology to make a big green dent in the universe! • You will be managing the relationship with client counterparts (often product owners and business owners) • You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues • Being the knowledge base of how Kraken works and how we deliver Kraken Platform • Triaging incoming requests and communicating client priorities internally. • Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform. • Supporting the engineering team to deliver product features • Challenging the client to think differently about tech development. • This is a hands-on, individual contributor position. The role is European based and your projects could be run from any country, travel is expected as part of this role.

• remote customer care assistant and lifestyle manager with perfect communication skills to take on customer requests and provide services through chat, whatsapp and calls.

• Conduct comprehensive assessments of our client's digital sales channels, identifying opportunities for optimization and improvement. • Develop and implement tailored strategies to increase sales performance through digital platforms, including websites, e-commerce platforms, social media, and other relevant channels. • Analyze customer journey and user experience to identify pain points and recommend enhancements to drive conversions and sales. • Collaborate with cross-functional teams, including marketing, design, and IT, to execute digital sales optimization initiatives. • Utilize data analytics and metrics to track sales performance, monitor KPIs, and provide actionable insights for continuous improvement. • Stay up to date with the latest trends and best practices in digital sales optimization, e-commerce, and customer behavior to drive innovation and maximize results. • Provide strategic guidance and support to clients, helping them align their digital sales efforts with their overall business goals. • Conduct regular performance reviews and evaluations, ensuring that sales optimization initiatives are delivering desired outcomes.

• Call clients and book appointments with insurance advisors