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Strengthening governments’ operations and fostering community trust.
Business Analyst III
Location
Canada
Posted
4 days ago
Salary
0
Seniority
Lead
Job Description
Business Analyst III
Avenu Insights & Analytics
• Analyzing customer requirements and the analysis of information/data. • Understanding the pension business needs of the client and identifying how best to meet those needs. • Working with the business and the technology areas to gather requirements for development and management. • Leads the effort to analyze, validate and document the business and system requirements. • Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. • Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. • Provides input to improve overall efficiency and processes. • Maintain a high level of client relationship management. • Acting as liaison between clients, other service providers and programmers to further develop and foster the client relationship. • Provide daily support to clients during system development and implementation, including telephone support / contact for clients. • Participate in regular client status meetings including assisting with status reports, meeting notes, etc as determined by client's needs. • Manage multiple clients and tasks and prioritize work as required. • Send correspondence to clients. • Participate in upgrade or new implementation projects from beginning to end or parts of a major project.
Job Requirements
- A minimum of 5-7 years Canadian pension or benefit related experience
- A minimum of 5-7 years’ systems analyst experience
- University degree or equivalent Designation or extensive experience / knowledge of the following: Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income Programs)
- Business Analyst Certification
- Exposure to systems / application development.
- Excellent written and verbal communication skills.
- Highly motivated
- Team player
- Excellent interpersonal, facilitation/presentation and negotiation skills.
- Advanced organizational, analytical and problem solving skills.
- Able to prioritize work, meet deadlines and perform well under pressure.
- High integrity and commitment to quality.
- Adaptive to changing situations.
- Deals with ambiguity efficiently and makes sound decisions.
- Demonstrates leadership through: challenging others to develop as leaders while serving as a role model; proactively initiates, develops, and maintains effective working relationships with team members; generates enthusiasm among team members.
- Takes initiative and seeks responsibility. Demonstrates personal accountability / commitment for clients, projects, tasks and responsibilities.
Benefits
- Competitive benefits and compensation package
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