Analyst, Retail Collaboration Solutions
Location
Canada
Posted
5 days ago
Salary
$58K - $61K / year
Seniority
Mid Level
Job Description
Analyst, Retail Collaboration Solutions
Circana
• Deliver client service for Circana collaborative gateway services that engage CPG manufacturer clients with their retailer partners to drive mutual growth. • Support senior Client Service team members in delivering exceptional service to key client relationships. • Demonstrate ability to build trusted relationships with supplier clients. • Engage in a consultative manner with clients when helping solve/manage content deliverables. • Clearly communicate, verbally and/or in writing, essential Circana service details and process information so that client stakeholders understand key capabilities and benefits. • Effectively probe to understand client business objectives, issues, and success measures to deliver timely, value-added services and support to drive client growth. • Navigate through complex client and/or Circana issues, identify root causes and resolve them in collaboration with the Consultant and/or Principal.
Job Requirements
- 0-2 years of work experience, preferably in the CPG industry.
- Demonstrated willingness and ability to embrace new data sets, systems, processes, technologies, and ideas.
- Demonstrated ability to proactively identify, clearly articulate, and/or solve problems/data issues by making recommendations and/or decisions that are sensible given the available information.
- A strong desire to help clients make their business successful.
- Ability to ask probing questions to understand the foundational ideas concerning an issue and formulate possible solutions based on the information.
- Hold self and others accountable for meeting timeline and quality standards.
- Proficient in Microsoft Office suite of applications (PowerPoint, Excel, Word, etc.).
- Undergraduate degree required.
- Fluency in English required, proficiency in French preferred.
Benefits
- Flexible work arrangements
- Professional development opportunities
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• Partner with business owners and end users to uncover needs, including those not initially articulated. • Define and document clear business requirements and solution designs. • Analyze the complexity of the business process and translate findings into requirements that support enterprise objectives. • Identify requirements needed to ensure end-to-end service performance from the end-user perspective. • Help business owners communicate the value of solutions to key stakeholders. • Provide accurate project effort estimates and assess the impact of changes in business strategy. • Facilitate evaluation of solution options and support decision-making that aligns with the target architecture. • Identify opportunities to create reusable enterprise services and capabilities. • Educate technical teams on the business context, goals, and priorities of each project. • Demonstrate proficiency with Microsoft Office, Jira and Scrum or Agile.
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