Role Description Essa posição é para atuar na Ânima, o maior e mais inovador ecossistema de ensino de qualidade do país, com instituições espalhadas por todo o Brasil. Somos uma empresa em constante evolução, que enxerga em cada detalhe novas formas de promover a educação. - Analisar, mapear e otimizar processos relacionados à área de Desenvolvimento de Negócios em Redes, garantindo padronização, eficiência e qualidade; - Desenvolver e implementar indicadores de desempenho (KPIs) para monitoramento dos processos e resultados da área; - Implementar e acompanhar estratégias de Experiência do Cliente (CX) e Sucesso do Cliente (CS), com foco no crescimento, desenvolvimento e fidelização da rede de parceiros; - Mapear jornadas, identificar pontos de contato críticos e propor melhorias para elevar a satisfação e retenção dos clientes; - Atuar em parceria com as áreas de Marketing, Comercial e Atendimento ao Cliente para alinhamento de iniciativas e estratégias de desenvolvimento da rede; - Analisar feedbacks, NPS e demais indicadores de satisfação para identificar tendências e oportunidades de melhoria; - Desenvolver ações para engajamento, retenção e fortalecimento do relacionamento com clientes e parceiros; - Identificar oportunidades de melhoria contínua nos processos de coleta, análise e interpretação de dados; - Elaborar relatórios e apresentações executivas com insights e recomendações para suporte à tomada de decisão; - Garantir a conformidade dos processos com normas de qualidade e regulamentações aplicáveis; - Promover a cultura de qualidade e melhoria contínua junto às equipes; - Realizar treinamentos e capacitações relacionados a processos, indicadores e ferramentas da área. Qualifications - Formação superior completa em Administração, Economia, Engenharia, Marketing ou áreas afins; - Pós-graduação ou MBA em áreas relacionadas (Gestão, Qualidade, Processos, Inteligência de Mercado etc.); - Experiência em análise e melhoria de processos, gestão da qualidade, inteligência de mercado, experiência do cliente (CX) ou sucesso do cliente (CS); - Habilidades analíticas e visão estratégica para resolver problemas complexos; - Perfil comportamental com boa comunicação e capacidade de apresentar ideias de forma clara e persuasiva; - Proatividade, organização e capacidade de trabalhar com prazos e metas. Requirements - Excel avançado; - Power BI; - Tableau; - SQL; - Ferramentas de Business Intelligence e análise de dados; - Familiaridade com metodologias de gestão de processos, como BPM, Lean e Six Sigma. Benefits - Bolsas de Estudos; - Indicação de 2 Bolsas de Estudos para quem preferir; - Programa de Bem-estar e Qualidade de Vida; - Totalpass; - Zenklub; - ECOA – Escola Corporativa Ânima, com + de 100 cursos livres e gratuitos; - Day-off no aniversário; - Abono de meio-período no aniversário do(a) filho(a) com até 16 anos; - Programa Valor das Pessoas: vale-presente para os educadores em fases marcantes de suas vidas, como casamento, nascimento e até mesmo uma nova titulação; - Assistência Médica; - Assistência Odontológica.

• Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements • Performs functional analysis, requirements, definition and application module configuration and testing • Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables • Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions • Responsible for the identification of and resolution of gaps in the business processes • Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation • May be involved in the installation and tuning of modification, as well as archiving data • This position has light programming skills in the appropriate language to develop necessary workarounds

Title: Manufacturing Finance Business Partner (hybrid) Location: Kulpsville, PA, United States of America Full time Hybrid Essential Duties/Responsibilities: - Ensure the completeness and accuracy of reporting system including regular intra-month reviews of spending and production order variances - Complete month end duties & reporting - Analyze financial and operational metrics regularly to highlight trends or gaps - Partner often with operations to discuss performance, provide trends and draw meaningful insights to drive results - Recommend and implement new KPI’s & reporting - Validate cost savings associated with continuous improvement or capital expenditure projects - Understand product cost environment including bills of materials, routers and material master - Assist in maintaining standard cost environment - Support annual budget activities of direct labor and spend planning - Collaborate cross functionally to provide financial insights & improve financial literacy - Support ad hoc analytical projects as needed Required Minimum Qualifications - Education/Certifications: Bachelor’s degree in Finance, Accounting, Supply Chain, or related field. Skills and Experience: - 5-7 years of finance experience in a manufacturing or operations environment preferred. - Strong demonstratable business acumen & ability to interpret financial reports to the business, drive appropriate actions, as well as ability to work with the business on complex problem-solving - Interpersonal skills, relationship builder & team player - Excellent analytical, problem-solving, and communication skills. - SAP experience essential - Experience with Data Analytics tools & solutions - Strong proficiency in Microsoft Excel required - Soft skills include resourcefulness, proactive, driven by process improvement We also provide eligible employees with a competitive benefits package that includes health insurance, flexible spending accounts, health savings account, 401k savings plan, life and disability insurance, tuition assistance and more, to meet the diverse needs of all employees and their family members.

Requisition Number: 2366694 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Data Analyst - Operations (SG26) is responsible for delivering accurate, timely, and compliant operational reporting and analytics to support Rx Clinical Operations. This role partners with clinical program owners, operations leaders, and enterprise analytics teams to translate business requirements into standardized reports and insights. The position is a key enabler of the Rx Clinical Operations Globalization Strategy for 2026, supporting productivity, utilization, and cost-benefit outcomes. Performance Metrics - Productivity: 100% - Utilization: 80% - Report Timeliness: 100% - Report Accuracy: 100% - Volume Demand / Savings Revenue: N/A Role directly supports cost-benefit analysis for Rx Clinical Operations in 2026 and beyond. Primary Responsibilities: - Reporting & Business Support - Receive and clarify reporting and analytics requirements from internal stakeholders, including clinical program owners, call center managers, and enterprise analytics teams - Develop and deliver ad hoc and recurring operational reports, primarily using Excel and Power BI - Distribute reports and provide ongoing stakeholder support for interpretation and issue resolution - Data Extraction, Integration & Cleansing - Extract, join, and aggregate data using SQL within Azure Databricks; leverage Python/PySpark as needed for data manipulation - Integrate data from multiple sources (databases and Excel files) using SQL joins and Power Query - Perform comprehensive data cleansing, including duplicate removal, format corrections, and validation to ensure data accuracy - Data Quality, Governance & Documentation - Validate data and reports to ensure 100% accuracy and timeliness prior to distribution - Maintain SOPs and process documentation to support audit readiness, knowledge transfer, and compliance requirements - Ensure proper data governance, access controls, and segregation of PHI/PII where applicable - Monitoring & Continuous Improvement - Monitor key operational metrics, identify anomalies, and proactively notify stakeholders of potential issues - Participate in weekly operational calls and training sessions to support delivery standards - Collaborate with stakeholders to refine requirements and continuously improve reporting processes - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Bachelor's degree or equivalent work experience - 2+ years of experience in data analytics, reporting, or operations analytics - Advanced Excel: Proven complex formulas, charts, macros/VBA, ad hoc and recurring report development, data cleansing and validation - SQL & Azure Databricks: Proven SQL query development; exposure to Python/PySpark for data processing - Power BI: Proven development of standardized dashboards and visual reports • Data Integration: Power Query and SQL-based data consolidation techniques Professional Competencies - Solid analytical and problem-solving skills - High attention to detail and accountability for data quality - Ability to work independently with minimal supervision - Effective written and verbal communication skills - Solid documentation and process discipline At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.