Role Description In this role, you will be responsible for: - Building and leading a lean, high-quality People Operations function that supports employees, managers, and leadership as the firm scales. - Owning core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution. - Partnering closely with the Chief People Officer and leaders across the business to translate culture, values, and business needs into practical people systems, policies, and employee experiences. - Ensuring operational excellence across the employee lifecycle through clear processes, strong follow-through, sound judgment, and a high-touch concierge-level experience. - Identifying opportunities to improve systems, processes, or outcomes. At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work. Qualifications - 8+ years of progressive HR / People Operations experience, including significant ownership in a fast-paced or scaling environment. - Experience leading or owning core HR functions including employee relations, manager coaching, compliance, policy, performance support, and people operations. - Demonstrated ability to build systems, processes, and infrastructure from scratch or in underbuilt environments. - Strong judgment and comfort operating in a high-growth, high-change, and at times high-risk environment. - Mindset that is pro-business and pro-people, simultaneously. - Experience balancing strategic thinking with hands-on execution and administrative ownership. - Strong communication skills—written and verbal. - Ability to think critically, prioritize effectively, and execute with speed. Requirements - Experience in a fast-growing or high-volume environment. - Comfort with ambiguity and evolving systems. - Experience in legal, professional services, or client-centric organizations. - Experience with HRIS and workflow automation tools such as Rippling. - Experience supporting distributed or remote teams. - Experience with M&A and technology integrations. - Experience with compensation benchmarking, talent reviews, and succession planning. Benefits - Real growth: As the firm grows, so do opportunities for advancement and leadership. - High standards, real support: Clear expectations, coaching, and accountability. - Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity. - Meaningful work: Helping people through some of the hardest moments of their lives. Company Description TopDog Law is a nationally scaling, fully-integrated, personal injury law firm with strong partner relationships across the country. We are building for impact, excellence, and growth. - We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. - This is not a legacy law firm. This is a rocket ship, and we’re assembling the team that will take it to the next level. - If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here.

• Leverage the HRIS system to perform transactions, support employees, and internal stakeholders • Provide HR support directly to employees and internal partners related to questions concerning: Benefits, Compensation, HR Policies, Relocation, Payroll, HR Systems (Workday, Greenhouse, ServiceNow), General HR related questions, Mobility and Immigration and other areas. • Provide administration, communication, and processing in support of core HR processes. • Partner closely with other People functions and HRBPs to execute HR Operational processes and services with a focus on employee experience, and data integrity. • Provide mentorship and assistance for employees and managers on core HR policies and processes. • Maintain confidentiality of core HR data and projects. Participate in system testing and support for HR Operations related program rollouts, new systems and processes. • Document, maintain and communicate core HR processes to users and partners.

• Assist with day-to-day HR tasks including payroll coordination, benefits administration, and employee data management. • Clarify HR policies and respond to employee inquiries with empathy and accuracy. • Support internal HR initiatives, including company-sponsored people programs and team communications. • Take ownership of recurring documentation tasks, such as creating and updating internal HR processes, SOPs, and templates to ensure a compliant and well-documented HR environment. • Manage end-to-end recruitment tasks including job postings, candidate sourcing, interview scheduling, and process coordination. • Collaborate with hiring managers to track progress, provide candidate updates, and maintain momentum throughout the hiring pipeline. • Help create a positive candidate experience from first contact to final offer. • Coordinate onboarding logistics, welcoming new hires and ensuring a smooth integration into the team.

Role Description Headway is looking for a Senior Manager, People Systems & Operations to join the People team to lead our HR technology strategy and operations. You will work closely with the Director of Total Rewards and People Operations to build and optimize a scalable People technology ecosystem that supports Headway's growth. This is a unique opportunity to lead a team in managing our systems while enhancing the daily service experience for all Headway employees. We're looking for a people leader with deep expertise in People Systems and Operations, including technical Workday administration skills, who is proactive and able to thrive in a high-growth environment. You will be critical to ensuring our People initiatives are supported by robust, high-performing systems that leverage emerging technologies and automation. You Will - Design strategic People Systems suite, including Workday optimizations in partnership with our People Systems' Engineer. - Improve technology in order to scale Headway's lifecycle operations to provide efficient support and automations for the employee lifecycle, as well as the internal People team. - Manage and develop a team of People systems and operations professionals, fostering a culture of continuous improvement and excellence. - Partner cross-functionally (IT, People Partners, etc.) to visualize and plan system integrations and workflows intuitively and securely. - For all systems workflows and programs, whether creating new or optimizing legacy processes: - Scope roadmaps and timelines focused on simplicity, efficiency, and the strategic adoption of AI tools. - Develop and lead Change Adoption programs, including the creation of training resources to ensure clarity for all staff. - Evaluate service delivery success, maintaining benchmarks for resolution and response times. - Continuously iterate and improve People team workflows. - Assess, recommend, and implement new tools and platforms as Headway grows. Qualifications - 10+ years of experience in People Operations and Systems with at least 5 years specifically focused on Workday administration. - A track record of managing and developing a team of People professionals. - Deep knowledge and adeptness in Workday (HCM, Advanced Compensation, Absence & Time Tracking) and other People systems (examples: Google Workspace, CultureAmp, Greenhouse, Glean). - Strategic thinker who can map out a multi-year roadmap while also executing tactical configurations and integrations. - Highly organized with a proven track record of managing highly complex, cross-functional projects with diverse stakeholders. - Experience managing workflows for thousands of employees and handling rapid scaling in a high-paced environment. - Skilled in technical support and enablement, capable of training staff on new platforms and building internal knowledge centers. - Strong communication skills to collaborate and build credibility across the organization. Requirements - Proven experience in People Operations and Systems. - Expertise in Workday administration. - Ability to manage and develop teams effectively. - Experience in strategic planning and execution of technology solutions. - Strong organizational and project management skills. - Ability to thrive in a high-growth environment. Benefits - Equity compensation. - Medical, Dental, and Vision coverage. - HSA / FSA. - 401K. - Work-from-Home Stipend. - Therapy Reimbursement. - 16-week parental leave for eligible employees. - Carrot Fertility annual reimbursement and membership. - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st. - Flexible PTO. - Employee Assistance Program (EAP). - Training and professional development.