• Provide strategic direction, transformation, and program management support to various initiatives and system design activities across the Americas region • Apply Program Management best practices to show progress and impact of Americas initiatives and projects • Monitor and manage interdependencies, raising risks and issues in time for resolution • Work closely with functions, OU, OA, and OT leaders to understand business requirements for systems • Plan, coordinate, and execute support for system definition, testing and implementation • Coach others on consistent approaches to program management and impact tracking • Communicate overall transformation status, progress and issues • Understand Change Management and infuse tactics into the initiatives by coaching initiative leaders • Create reusable approaches and templates that can be leveraged for smaller efforts • Generate communications plans, messages, and cascading tools

• Drive the development and implementation of the Export Controls and Trade Sanctions (ECTS) strategy • Provide guidance on Global laws and regulations pertaining to the export control and sanctions regulations • Support the Restricted Party Screening program by evaluating true hits and working with business partners • Deploy and update ECTS Process Governance (Policy, SOP’s and Standards) • Develop strategic vision for ECTS program with short, mid and long term scope priorities • Lead external service providers for project based activities • Document current state processes; identify ideal process enhancements • Advise regional teams and functions on existing and emerging ECTS regulations • Responsible for export control license application process and management globally • Establish, communicate and measure proposed solutions for global ECTS related data, process and automation initiatives • Conduct training activities related to classification of products and technologies • Conduct periodic risk assessments including reviews of the impact of new regulations.

• Work with hospital and physician customers to provide education for Impella therapy including DRG, ICD-10 and CPT coding as well as provide education on best practice documentation. • Establish and maintain effective working relationships with key stakeholders (including O.R. and Cath Lab staff, billing, Administration and Physicians - interventionists and surgeons) at hospitals engaged in Impella procedures, to support the site in establishing and maintaining a Protected PCI program through development and implementation of reimbursement plans (coding, coverage, payment) unique to each provider. • Articulate a thorough understanding of the commercial and government payer landscape including coverage policies and payment processes by identifying payer opportunities and issues and implement programs to resolve/mitigate barriers to entry for the Impella device; this will include managing and addressing coverage policy issues with payers as necessary. • Present complex health economic information to influential and diverse groups in a way that is engaging, credible, and easily understood. • Manage relationships with Commercial Insurance service carriers to optimize reimbursement environment and coverage for ABIOMED technology. • Assist Regional and Territory Sales Managers in the development, implementation, and managements of strategic initiatives within geography. • Support sales and clinical teams with reimbursement questions and issue. • May create training and deliver education programs to sales force, physicians, medical directors, billing personnel, distributors, and other internal and external stakeholders as needed. • Via in-person & virtual meetings, educate and train sales team on health economic tools and messaging; train sales team members (individually, and in groups) on the use of economic tools in a compliant manner • Responsible for communicating business-related issues or opportunities to next management level • Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• Own and grow Pindrop’s strategic relationship with Microsoft • Partner closely with Pindrop’s Product and Engineering teams to support the migration and optimization of Pulse for Meetings within the Azure cloud environment • Act as the primary liaison with Microsoft technical and partner teams to align on Azure architecture, marketplace readiness, and co-sell eligibility requirements • Navigate Microsoft’s internal structure, teams, and partner organization to drive alignment and execution • Develop a joint value proposition and GTM strategy with Microsoft and the broader partner ecosystem • Define and implement a partner program tailored to Microsoft resellers • Identify, recruit, onboard, and enable resellers with the capability and reach to sell Pulse for Meetings • Establish contracting frameworks, pricing models, revenue share, and compliance structures • Develop partner onboarding, training, certification, and deal registration processes • Create sales tools, playbooks, battle cards, and enablement materials for internal and external use • Drive partner pipeline generation and ensure partners are equipped to execute • Coordinate internal cross-functional teams (Sales, Legal, Marketing, Product) to support partner ecosystems • Track and report key metrics, milestones, and partner KPIs • Manage deal cycles and co-sell motions with Microsoft and reseller partners • Act as the partner advocate internally to align product enhancements, messaging, and support • Collect feedback from Microsoft and reseller partners to inform strategy