Senior Solutions Engineer, RCM
Location
Florida
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Solutions Engineer, RCM
ModMed
• Partner with the Sales team in a "one-to-many" model, providing deep RCM and financial/practice management expertise to high-value prospects and clients evaluating our solutions. • Lead business and functional discovery sessions with prospective customer stakeholders to understand their unique operational challenges, clinical workflows, and overarching objectives. • Compose and deliver superior software demonstrations and presentations to prospective audiences, including Practice Administrators, Billers, Physicians, and executive leadership, clearly articulating value, win themes, and competitive differentiation. • Leverage disciplined, structured presales methodologies to deliver focused, seamless, and customer-centric presentation loops and materials. • Effectively collaborate with internal teams—including Product, Engineering, Marketing, Customer Success, and Executive Leadership—to ensure comprehensive solution alignment and deal success. • Provide consistent, detailed post-sale knowledge transfer to Customer Success and Professional Services teams to ensure a smooth transition and optimal experience for new clients. • Serve as the internal RCM Product and Services Subject Matter Expert. You will partner with Product Managers to elevate the team's collective knowledge, create educational training materials, and provide real-world insights for ModMed's AI-powered product development.
Job Requirements
- Bachelor’s degree is highly preferred; relevant, equivalent professional experience will be fully considered in lieu of a degree.
- Minimum of 5 years of experience as a Solutions Engineer, or 5+ combined years of experience in financial medical practice management/administration utilizing ModMed PM or competing RCM solutions.
- Expert knowledge of Practice Management and Revenue Cycle Management portfolios, with the ability to confidently demonstrate workflows across multiple medical specialties.
- A strong, demonstrable interest and relevant experience in modern technology trends and AI-driven software solutions.
- Mastery of navigating and delivering highly engaging remote and hybrid presentations using collaboration and visualization tools (e.g., Google Meet, Figma, etc.).
- Exceptional ability to build credibility, present complex financial concepts simply, and influence diverse stakeholder groups from clinical staff to C-suite executives.
- Ability to travel domestically up to 65%.
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
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