Your customer-centric, performance-driven, trustworthy offshoring partner.
Solutions Engineer
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Solutions Engineer
eFlexervices
• Write, review, and debug transform scripts that modify storefront responses at the edge, ensuring correctness across device types, locales, and customer groups. • Actively monitor customer trials and react to issues or anomalies fast, whether that’s a code change or an internal escalation — speed of solution is key. • Use browser DevTools, Honeycomb, and our client’s internal APIs to diagnose caching anomalies, TTFB regressions, and personalization conflicts in production environments. • Own the technical relationship with a portfolio of merchant accounts — acting as the primary engineering point of contact for escalations. • Build internal tooling, documentation, and playbooks that scale the team's ability to onboard and support customers faster. • Surface product feedback from the field — you'll have more first-hand exposure to real-world edge cases than anyone else in the company, and your input will directly shape the roadmap.
Job Requirements
- 2–5 years of experience in a technical customer-facing, or engineering role (solutions engineering, forward deployed engineering, full-stack engineer, or similar).
- Proficiency in JavaScript — you're comfortable reading, writing, and debugging JS in a browser context without hand-holding.
- Solid understanding of how the web works: HTTP, caching headers, CDNs, DNS, and browser rendering.
- Experience with Shopify storefronts (Liquid, Hydrogen, or headless) is a strong plus; familiarity with SFCC or other enterprise platforms is a bonus.
- Comfort working in production environments under pressure — you know how to isolate a problem, form a hypothesis, and verify it without breaking things.
- Strong written and verbal communication — you can explain a cache invalidation strategy to a merchant's VP of Engineering and their Head of eCommerce in the same conversation.
- Nice-to-have: Experience with Cloudflare Workers, CDN configuration, or edge compute platforms.
- Familiarity with A/B testing frameworks and experimentation tooling.
- Background in e-commerce performance optimization (Core Web Vitals, LCP, TTFB).
- Experience working across GitHub repos in a collaborative engineering environment.
Benefits
- Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
- Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
- Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
- Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
- Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.
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