• Ensure customer satisfaction through building meaningful relationships with customers and mill personnel. • This position is the conduit between sales, manufacturing, and our customers. • Represent all of Twin Rivers' paper markets (publishing, label, packaging, and technical). • Collect, analyze, and define field problems as well as help drive the internal and external resolution. • Understand the paper making and finishing processes that enable effective description of issues to help solve customer concerns. • Participate in new product and improvement trials at the end users in an effort to provide meaningful and timely feedback to the mills. • Periodically visit warehouses and contracted converters to be sure they are representing Twin Rivers and our products in a professional manner. • Generate reports to communicate and build a database of customer feedback and knowledge. • Provide technical support to the paper mills ensuring that all applicable quality standards are adhered to.

• Develop and maintain strong relationships with internal and external lending partners to structure effective syndicated credit solutions • Lead discussions and develop resolution strategies for distressed loans while keeping stakeholders informed and aligned • Negotiate complex loan terms and prepare detailed credit underwriting packages with clear recommendations for approvals, renewals, and amendments • Conduct in-depth financial analysis, including financial statements, projections, and cash flow modeling, to support sound credit decisions • Assess commercial real estate security by analyzing market trends, borrower strength, and collateral performance • Manage and monitor a portfolio of syndicated loans, ensuring compliance, strong performance, and proactive risk mitigation • Identify and pursue new business opportunities while actively managing and growing existing partner pipelines • Provide strong oversight on management of distressed loans and other account management activities • Stay informed on economic trends and industry developments impacting the syndication portfolio • Provide advisory support and mentorship to team members, sharing specialized knowledge and best practices • Contribute to continuous improvement initiatives and cross-functional projects to enhance operational efficiency • Ensure adherence to policies, regulatory requirements, and industry standards in all syndication activities

• Serve as the primary point of contact for all member inquiries pre, during, and post trip. • Assist the Expedition Leader in the execution of trip itineraries, including planning, organization, and on-site logistics. • Work closely with the Expedition Leader and air crew to manage all aspects of aviation service in air and on the ground. • Support the Expedition Leader in liaising with hotels for bookings and guest services. • Assist in managing the trip budget, including carrying, distributing, securing, and monitoring on-trip funds. • Willingness to travel extensively (up to 2-3 weeks at a time) and support groups on expeditions.

• Serve as the primary point of contact for all member inquiries pre, during, and post trip. • Assist the Expedition Leader in the execution of trip itineraries, including planning, organization, and on-site logistics. • Work closely with the Expedition Leader and air crew to manage all aspects of aviation service in air and on the ground. • Support the Expedition Leader in liaising with hotels for bookings and guest services. • Assist in managing the trip budget, including carrying, distributing, securing, and monitoring on-trip funds. • Willingness to travel extensively (up to 2-3 weeks at a time) and support groups on expeditions.