• Create and design various materials for online and digital collateral • Ensure projects are completed with high quality and on schedule • Create infographics and memes to support blogs and marketing materials • Assist in establishing creative direction for the company as well as brand guidelines with Marketing Executive • Perform editing, retouching and manipulation of images and video assets • Work with a wide range of media types and use graphic and video editing software • Edit podcast episodes • Creative input with website and other online promotional materials • Create video showreels • Manage Youtube channel • Assist with live streams

• Provide Medical Record Reviews for second opinions and not practicing acute care medicine or prescribing medications • Leverage HIPAA compliant Telemedicine technology to provide second opinions • Monitor incoming cases through secure interface to take advantage of as many cases as desired

• Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand • Assist customers from the initial check-in process all the way through to the completion of their repair • Provide recommendations for problem resolution • Diagnose, troubleshoot and repair devices • Explain complex technical issues to customers in a non-technical, simple to understand manner • Provide repair and replacement estimates to customers • Provide additional recommendations for accessory up-selling • Ensure that all repairs meet or exceed uBreakiFix quality standards • Greet customers in a friendly, professional manner and maintain a positive work environment • Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit • Keep track of all devices and inventory while safeguarding all store stock • Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair • Maintain the cleanliness and professional appearance of the store • Able to keep your composure when faced with multiple deadlines

• Conduct live proctored exams for candidates seeking certification in digital marketing disciplines, including but not limited to domain setup, lead capturing, funnel building, form setup, and calendar management. • Ensure the integrity and security of the certification process by enforcing all exam procedures and protocols. • Monitor candidates during exams to prevent cheating or unauthorized behavior. • Provide technical support to candidates as needed to facilitate a smooth exam experience. • Maintain accurate records of exam results and candidate information. • Collaborate with the team to continuously improve exam processes and procedures. • Assist in the development and review of exam content and materials as needed. • Stay informed about industry trends and best practices related to digital marketing certification. • Stay current with internal updates to keep content relevant and effective. • Identify when content needs to be updated and take appropriate action to ensure its accuracy and alignment with industry standards. • Collecting users' feedback and improvement proposals. • Other duties may be assigned and/or modified as business needs change.