• Check, monitor, and supervise handling of requests and queries from Courts, Police, Public Prosecution, etc. • Support Manager and unit Head in supervising daily team activities and validating responses. • Ensure proper escalation of sensitive, complex, or high-risk matters. • Coordinate with branch managers, internal departments, regulators, and support functions.

• Delivering high-quality instruction, engaging students in a virtual learning environment, and supporting student success through timely feedback and communication • Facilitate online courses in accordance with established curriculum and policies • Maintain an active online presence by participating in discussion boards, answering student questions, and holding virtual office hours • Monitor student progress and proactively reach out to those needing additional support daily • Review and grade required assignments within 24–48 hours of submission • Submit all final grades within 24 hours of course completion • Submit required program reports and forms to Director of the program in a timely manner • Maintains student records of attendance and grades • Hold regular office hours three times per week, consisting of 30-minute morning and evening sessions on an alternating schedule (e.g., Monday at 10:00 a.m., Wednesday at 5:30 p.m.) • Offer tutoring sessions as requested by students • Respond to emails and messages within 24 hours, Monday through Friday • Record all worked hours daily in (ADP) using the clock in/out feature • Ensure compliance with company policies regarding business hours, meal breaks, and rest periods as outlined in the Unitek Employee Handbook • Collaborate with academic leadership and colleagues to continuously improve course delivery and student outcomes • Participate in faculty development, training sessions, and professional growth activities • On camera during all classes, meetings, and office hours • Use reliable computer, webcam, microphone, and internet connection • Conduct meetings and office hours from a stable, distraction-free space • Complete additional duties such as special projects assigned by program leadership or administration

• Streamline activities of project teams and ensure consistency of Clinical Operations processes across Asia Pacific region. • Ensure meeting study milestones by project teams on a country level. • Report study progress to clients and global stakeholders. • Act as project management contact for the project team and PSI support services. • Perform study status review and progress reporting, collect and report project status updates. • Develop and update project planning documents, essential study documents and project manuals/instructions. • Ensure that the project timelines and subject enrollment targets are met. • Coordinate maintenance of study-specific and corporate tracking systems. • Oversee site selection and startup, site contractual and budget negotiations. • Supervise project team and site training, perform field training of monitors tailored to the project needs. • Ensure team compliance with project-specific training matrix. • Supervise preparation, conduct and reporting of site selection, site initiation, routine monitoring and closeout visits. • Review site visit reports and ensures monitoring and reporting standards are met. • Oversee investigator and site payments. • Supervise project team preparation for study audits/inspections and resolution of audit/inspection findings. • Might be involved in regional project oversight for APAC.

• Provides day-to-day oversight and coordination for a team of up to 8 Site Coordinators/ Site Administrators, ensuring alignment with project goals, operational standards, and quality expectations. • Conducts trainings to Site Coordinators/Administrators on clinical trial procedures, ensuring they have the necessary knowledge, skills, and tools to support study operations effectively. • Conducts regular quality checks on the work performed by Site Coordinators and Site Administrators to ensure tasks are completed in compliance with ICH GCP, relevant procedures, and applicable regulations. • Acts as the first line of operational support for Site Coordinators and Site Administrators, providing hands-on assistance and troubleshooting to resolve study-related issues promptly. • Supports management in identifying clinical research opportunities by sharing information on available trial pipelines and relevant research networks. • Collaborates with other team members during contract and budget negotiations; oversee Investigator, Site and MO1 payments utilizing MO1 tools to ensure timely contract execution and payment processing in alignment with agreed timelines. • Reviews and ensures timely and complete entry of study-specific information into the MO1 CTMS for the sites assigned to Site Coordinators, ensuring accuracy and compliance with study timelines and requirements. • Monitors Site Coordinators' support of patient recruitment activities to help achieve enrollment targets. • Promotes effective communication and collaboration between the site team, Milestone One team, and Medical Institution staff by safeguarding the timely flow of essential information and supporting a positive working environment. • Contributes to the preparation of the site team for audits and inspections by ensuring operational readiness and providing on-site support during these activities. • Fosters continuous improvement in site operations by proposing process enhancements and supporting the implementation of new operational tools and practices. • Act as the main line of communication between the Sponsor or CRO and the site. • Ensure response to feasibility questions are provided in due time. • Assist in scheduling and preparation for all types of monitoring visits at the medical institution/research center. • Be present and available to respond to monitors during all types of monitoring visits conducted at the medical institution. • Track patient enrollment and actively support the medical site and CRO/Sponsor team in meeting project timelines and enrollment goals. • Maintain study specific and general tracking of documents at the site level. • Accurate and timely data entry into study specific EDC systems and timely resolution of data clarification queries issued for the site. • Timely reporting and follow up on Reportable Adverse Events and Protocol Deviations. • Proper handling, accountability and reconciliation of investigational products and clinical supplies. • Collect, handle and maintain all site-specific regulatory documents as needed. • Facilitate and support the contract and budget negotiations at the site level. • Support Investigator and Site payments and processes as needed. • Schedule and/or perform study procedures as per study requirements and delegation of responsibilities. • Prepare for and participate in onsite study audits or regulatory agency inspections. • Build and sustain long-lasting relationships with existing and potential clients (sponsors, CROs, medical institutions).