• Conduct training needs analyses across business functions • Design, develop, and deliver training programmes in a variety of formats including e-learning, webinars, and workshops • Maintain the LMS and ensure all learning content is current and accessible • Measure training effectiveness and report on learning outcomes • Support onboarding programmes for new hires

• Manage placements for sites with standard onboarding procedures. • Assist learners in completing compliance tasks and meeting deadlines for placement. • Provide real-time guidance and support to learners regarding site requirements and rotation preparations. • Monitor site communication and update learners on placement confirmations and expectations. • Collaborate with Specialist III to ensure alignment on learner needs and site communications. • Complete pre- and post-semester projects and ongoing functional tasks as assigned. • Maintain accurate records in CRMs and other technology systems to ensure data integrity. • Participate in cross-functional meetings and projects to support Academic Operations alignment.

• Manage placements for sites with standard onboarding procedures • Assist learners in completing compliance tasks and meeting deadlines for placement • Provide real-time guidance and support to learners regarding site requirements and rotation preparations • Monitor site communication and update learners on placement confirmations and expectations • Collaborate with Specialist III to ensure alignment on learner needs and site communications • Complete pre- and post-semester projects and ongoing functional tasks as assigned • Maintain accurate records in CRMs and other technology systems to ensure data integrity • Participate in cross-functional meetings and projects to support Academic Operations alignment

Role Description We are looking for detail-oriented and customer-focused individuals to join our growing team as a Hospitality & Travel Coordinator. This remote opportunity is designed for individuals who enjoy helping others, staying organized, and creating positive client experiences within the travel and hospitality industry. As a Hospitality & Travel Coordinator, you will assist with coordinating travel arrangements, supporting clients throughout the booking process, and helping ensure vacations and travel plans run smoothly from start to finish. This role combines customer service, organization, communication, and travel support in a flexible remote environment. - Assist clients with coordinating vacation packages, cruises, resorts, hotels, tours, and activities - Manage booking details, confirmations, itinerary updates, and travel documentation - Provide ongoing support and communication before and after travel arrangements are finalized - Research destination information, supplier promotions, and travel options to best support client requests - Maintain organized booking records and client communication - Help ensure a smooth and positive customer experience throughout the planning process - Collaborate with team members and participate in ongoing training opportunities Qualifications - Strong communication and interpersonal skills - Organized and detail-oriented mindset - Ability to manage multiple tasks in a remote work environment - Customer service, hospitality, or administrative experience is helpful but not required - Comfortable learning new systems and tools - Positive attitude with a willingness to grow professionally - Reliable internet connection and computer access Benefits - Flexible remote work environment - Comprehensive onboarding and ongoing training - Supportive team atmosphere - Professional development opportunities within the travel industry - Access to travel-related perks and industry resources - Performance-based growth opportunities