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Learning and Development Specialist
Location
United States
Posted
21 hours ago
Salary
0
Seniority
Senior
Job Description
Learning and Development Specialist
Forbes Travel Guide
• Own day to day configuration, maintenance, and monitoring of LMS integrations such as HRIS, CRM, SSO, IdP, proctoring, assessment, and content libraries. • Build and maintain API based connections and data syncs, create technical runbooks and incident response guides. • Partner with IT and Security on authentication and authorization, SAML, OIDC, OAuth, SCIM provisioning, and governance. • Design robust data models and pipelines from the LMS to analytics such as Power BI or Tableau, ensuring accuracy and freshness of KPIs. • Develop executive and operational dashboards, including adoption, completion, time to competency, NPS, CSAT, cohort performance, and certification readiness. • Establish data quality rules, reconciliation checks, and documentation for audit and compliance. • Automate high volume workflows such as user provisioning, enrollments, tagging, certificate issuance, and crediting using RPA, no code tools, or scripts. • Manage release testing and change control, including sandbox validation, UAT coordination, and phased rollouts. • Maintain a transparent backlog and sprint board in Microsoft Planner, and track SLAs for incidents and requests. • Serve as a technical point of contact with LMS and key vendors such as Honorlock and others, escalating and resolving integration issues. • Translate business requirements from Learning, GTM, and leadership into scalable technical solutions. • Provide enablement for admins and content teams via SOPs, job aids, and quick reference guides.
Job Requirements
- 3 to 5 years in learning technologies, data or BI, systems analysis, or adjacent technical roles.
- Hands on experience with LMS administration and integrations, Docebo experience a plus, and proctoring or assessment tools such as Honorlock or similar.
- Proficiency with APIs, REST, JSON, and basic scripting in PowerShell, Python, or JavaScript, or no or low code automation platforms.
- Working knowledge of SSO, IdP, SAML, OIDC, SCIM, and role based access control.
- Solid skills in data modeling and BI, Power BI preferred, Excel advanced, plus intermediate SQL for data preparation and validation.
- Familiarity with SCORM, xAPI, content packaging, and learning data standards.
- Strong documentation habits and cross functional communication skills to translate business to technical.
Benefits
- Professional development opportunities
- Remote work options
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