• Conduct organizational, business, and operational assessments • Identify gaps and improvement opportunities in governance, processes, and sustainability • Design and implement organizational development measures • Perform benchmarking analysis (national & international best practices) • Adapt and transfer best practices to the local island context • Support the development of sustainable and scalable business models • Develop implementation roadmaps, including KPIs, priorities, and actions • Prepare reports, documentation, and stakeholder presentations

• Meet virtually with clients requesting benefit information • Help families understand available supplemental benefit options • Guide clients through enrollment and benefit review processes • Build consultative communication skills through structured training • Participate in virtual coaching and ongoing professional development • Work within a supportive remote team environment

• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.