• Plan and allocate field resources across multiple projects • Forecast staffing needs based on project schedules and priorities • Coordinate mobilization, demobilization, and schedule changes • Track resource availability, skills, and certifications • Monitor utilization, overtime, and staffing efficiency • Partner with Operations and Project leaders to resolve staffing gaps • Improve resource planning processes, tools, and reporting systems • Ensure staffing decisions align with FairWind safety standards, client requirements, and regulatory obligations • Verify personnel meet all required training, certifications, and site access criteria • Participate in cross-functional and ad hoc projects that support Operations objectives and workforce optimization

• Manage risks to efficacy of the BioCatch solution for our most strategic customers • Function as a single point of contact for general consulting, incident reporting, and escalation for our most valuable customers • Manage project coordination and provide strategic oversight for project team • Develop, and update project plans for technology delivery • Track milestones and deliverables • Communicate customer expectations to the Solution Delivery team • Lead the project team through any customer issues • Schedule and facilitate regular meetings with customers • Advocate on behalf of your customers with BioCatch internal staff • Lead & present Quarterly Business Reviews to customer business owners

**What You’ll Do** **Global Alliance Strategy & Program Design** - Identify and prioritize 3–5 global strategic alliance targets based on: - ICP overlap - Services-led leverage - Global account reach - GRC practice maturity - Design a Series A–appropriate global alliance model, including: - Partner segmentation and tiers - Engagement rules - Global vs regional ownership model - Build 12–24 month joint business plans (JBPs) with clear assumptions, milestones, and success criteria. **Revenue & Pipeline Creation (Primary Accountability)** - Drive partner-sourced and partner-influenced enterprise pipeline across global accounts. - Focus on fewer, higher-quality opportunities rather than broad activation. - Partner closely with LockThreat leadership on: - Overall Account strategy - Executive mapping - Deal Shaping and Delivery - Multi-country pursuit coordination& Enablement Optimzation - Enforce disciplined qualification using MEDDIC / MEDDPICCR to protect scarce Series A resources. **Executive Alignment & Relationship Management** - Establish executive-level relationships with: - Global alliance leaders - GRC / risk / cyber service line leaders - Regional managing partners - Lead: - Executive briefings - Alliance steering committees - QBRs focused on outcomes, not activity - Position the company as a value-driven, outcome- oriented partner that enables scalable solutions and services that drive differentiation—not a niche tool. **Solution & Services Co-Creation** - Align product capabilities to partner consulting and managed services offerings. - Support development of: - Partner-delivered GRC accelerators - Industry-specific compliance solutions - Repeatable implementation patterns - Ensure services-led motions reinforce product adoption, expansion, and stickiness. **Internal Operating Rhythm** - Act as the internal voice of strategic alliances across Product, Sales, Marketing, and Customer Success. - Build lightweight but effective alliance operating processes: - Pipeline inspection - Forecast accuracy - Product & Engineering enhancements - Executive escalation paths - Maintain clean, auditable data in CRM.

• Participate in IT projects to define business requirements • Assess and mitigate project risks • Articulate the vision and purpose for changes in a meaningful way • Serve as the accountable representative from the Transition Fill team • Be responsible for the successful deployment of projects into operations • Assist in the design of project testing and validation to ensure results of projects meet expectations