BioCatch logo
BioCatch

We fight to make banking safer every day.

Engagement Manager

ManagerManagerFull TimeRemoteSeniorTeam 201-500Since 2011H1B No SponsorCompany SiteLinkedIn

Location

Australia

Posted

113 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Engagement Manager

BioCatch

• Manage risks to efficacy of the BioCatch solution for our most strategic customers • Function as a single point of contact for general consulting, incident reporting, and escalation for our most valuable customers • Manage project coordination and provide strategic oversight for project team • Develop, and update project plans for technology delivery • Track milestones and deliverables • Communicate customer expectations to the Solution Delivery team • Lead the project team through any customer issues • Schedule and facilitate regular meetings with customers • Advocate on behalf of your customers with BioCatch internal staff • Lead & present Quarterly Business Reviews to customer business owners

Job Requirements

  • 5 years of post-sales consulting experience in the anti-money laundering, fraud or financial crime space
  • Bachelor’s degree from a STEM subject/quantitative discipline such as Statistics, Engineering, Mathematics, Economics, Physics, Computer science or Information Systems
  • Exceptionally strong verbal and written communication skills
  • History of working with highly technical internal and external teams
  • Expert-level consultative skills
  • Advanced organizational and project management skills
  • Strong time management skills
  • Demonstrates the ability to work well under pressure

Benefits

  • Work across multiple industries
  • Partner with Threat Analysts and Solutions Engineers to present consultative solutions
  • Collaborate with Account Managers to identify new opportunities

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