• Own and grow the client relationship, expanding Temporal’s footprint across new lines of business, teams, and use cases • Develop and execute a strategic account plan to drive net-new use-case adoption within a large, matrixed enterprise • Engage software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of workloads • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities and production realities • Build and nurture quality relationships across multiple levels of the organization, acting as a trusted advisor throughout the adoption lifecycle • Partner with customer success, solutions architecture, and product teams to ensure each new use case reaches production and delivers measurable outcomes • Identify, expand, and close new use-case commitments, driving growth in consumption and breadth of deployment • Adapt account strategy continuously to the dynamic priorities of a Fortune 15 enterprise in a rapidly evolving market

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square's most valuable and engaged sellers. You will work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify "mutual win" opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments. You will: - Manage a book of 50 Strategic Food & Beverage Sellers - Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences - Serve as the voice of the upmarket seller with Product Teams - Act as a consultant and partner to high value restaurant sellers to accomplish their goals - Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams - Partner with Strategic Account Executives on high-growth deals - Negotiate pricing for use-case expansion and retention of your sellers - Provide white glove client service and troubleshooting to ensure resolution of seller issues - Inform operations and program design for this segment at scale - Conduct quarterly business reviews with various stakeholders You have: - 5+ years of relevant Account Management experience - Experience Managing, retaining and growing a book of business $5M-$20M - Consistent over-performance on key sales or customer success metrics - Remarkable discovery skills with customers based in genuine curiosity about their business - A technical solutioning framework, including the ability to conduct requirements gathering - Proven experience managing multiple projects internally with engineering, product and finance teams - Contract and/or pricing negotiations experience with external senior stakeholders - Excellent written and verbal communication skills - Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook - Restaurant experience and/or F&B Technology experience preferred Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.Zone Zone A: ($135,000 - $202,000) Zone B: ($125,000 - $188,000) Zone C: ($119,000 - $178,000) Zone D: ($108,000 - $162,000) Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

• Identify, prospect, and engage new partners • Onboard and activate newly signed partners • Manage relationships with a portfolio of long-tail partners • Build relationships with partner stakeholders, leadership teams, and sales representatives • Conduct regular outreach to maintain engagement and drive partner activity • Re-engage dormant or underutilized partners • Increase partner-generated referrals, opportunities, and revenue • Accelerate partnership opportunities through proactive follow-up and collaboration • Develop and execute growth plans with partners • Identify opportunities to expand partner engagement and performance • Track and report on partnership activity and results • Execute partner-focused outbound and BDR campaigns • Collaborate with Marketing on co-branded campaigns and promotions • Coordinate webinars, conferences, events, and partner engagement initiatives • Support lead-sharing and referral programs • Analyze partnership performance and identify growth opportunities • Develop recommendations to improve partner activation and engagement • Collaborate cross-functionally with Sales, Marketing, Customer Success, and Product teams • Maintain accurate CRM records and partnership reporting

• Develop and own strategic relationships with key QSR stakeholders across innovation, culinary, marketing, and procurement teams • Build and manage a robust pipeline of LTO opportunities designed to convert into permanent menu placements • Position Ferrara brands as ingredients within QSR platforms (beverages, desserts, bakery, and inclusions), not just as standalone products • Partner cross-functionally to bring concepts from ideation → commercialization → national rollout • Lead customer-facing innovation sessions, presenting forward-thinking, insight-led concepts that align with QSR menu trends and operational feasibility • Translate consumer insights and market trends into compelling, revenue-driving menu solutions • Develop and execute joint business plans that deliver against both Ferrara and customer growth objectives • Identify and unlock scalable platforms (e.g., frozen beverages, bakery, LTO “collections”) that drive repeatable growth across multiple QSR partners • Create and deliver executive-level presentations that clearly articulate the business case, size of prize, and path to scale • Proactively identify risks and develop contingency plans to ensure successful execution and sustained growth • Ensure alignment with internal processes, commercialization timelines, and financial targets