• Manage business inbox, responding promptly to tenant inquiries and maintenance requests. • Use Buildium for billing, invoices, and property management tasks. • Escalate urgent maintenance requests to contractors, prioritizing issues like leaks. • Schedule viewings with prospective tenants for a smooth experience. • Provide general administrative support to the property management team.

• Manage client intake and onboarding processes • Follow up on leads, engagement letters, invoices, and required documents • Assist with ID verification and file opening • Coordinate appointments and client communications • Maintain accurate records and track tasks to ensure nothing falls through the cracks • Support administrative and process-related tasks as needed

• Review treatment plans with patients and explain procedures, timelines, fees, and next steps in simple terms. • Coordinate appointments for consultations, treatments, follow-ups, and referrals. • Verify dental insurance benefits, coverage limits, deductibles, and patient responsibilities. • Prepare treatment estimates and discuss payment plans or financing options with patients. • Follow up with patients who have pending or unscheduled treatment. • Answer patient questions regarding procedures, insurance, billing, and scheduling. • Work closely with dentists, hygienists, dental assistants, and front-office staff to ensure accurate treatment coordination. • Update patient records, treatment notes, insurance details, and communication logs in the dental practice management system. • Submit pre-authorizations, insurance estimates, and supporting documents when required. • Monitor treatment acceptance and help the practice improve case conversion. • Handle sensitive patient and financial information professionally and confidentially. • Provide a warm and supportive patient experience throughout the treatment process.

• Manage TikTok Seller Center across listings, catalog, vouchers, promotions, and account health. • Set up and run new follower vouchers, brand coupons, and minimum-spend promotions • Plan and execute Fulfilled by TikTok (FBT) inbound shipments: shipping plans, carton dimensions, label generation, delivery appointments, and tracking IDs. • Optimise storefront layout and category navigation for the target market. • Maintain SOP documentation for TikTok Shop ads and operations • Run the affiliate program from creator sourcing to activation, working to commission rates depending on client and category. • Build and prioritise creator lists, verify eligibility, and remove non-eligible creators before client approval. • Manage open collaboration and targeted outreach, aiming for steady weekly creator activations while controlling cost. • Coordinate product seeding to approved creators. • Set up and manage GMV Max campaigns, including uploading authorised, affiliate, and newly created videos into the campaign. • Manage TikTok ads spend against ROAS targets, scaling selectively where performance is strong. • Complete seller probation requirements (including the seller probation quiz) to move accounts out of incubation. • Run the operational setup for US TikTok Shop accounts where required, including VPN access for US-based platform work. • Build and maintain weekly scorecards covering GMV, new followers, voucher uptake, affiliate performance, ad spend, and ROAS. • Deliver weekly, monthly, and quarterly client reports that name the action or decision. • Support cross-channel reporting once Amazon training begins, including budget vs actuals and 12-month forecasts. • Attend client debriefs and contribute headline findings and next steps for your accounts. • Shadow senior Amazon specialists on Seller Central and Vendor Central work: listing optimisation, catalog, deals, promotions, and account health. • Progress to managing Amazon promotional calendars (Black Friday, Prime Day, Boxing Day, EOFY). • Build proficiency in Amazon performance metrics (ACoS, TACoS, ROAS, CVR, ASP, NetPPM) and sales and inventory forecasting. • Pair with category leads on weekly client debriefs to absorb how Amazon decisions get made at RocketAMS.